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"The hotel itself is very nice clean, comfortable, and well-maintained. The staff were also helpful and professional. However, the location is quite inconvenient and misleading. Aside from an in hotel Lawson convenience store, there is essentially nothing within walking distance. For restaurants, shopping, or any kind of activity, you need to take the hotel shuttle or a taxi. Although the hotel location suggests that it is within the Disneyland area, this is not really accurate. In reality, the hotel is located in a remote, industrial area, far from the main attractions and lively parts of the Disney zone. Overall, the hotel is good, but the location is a major downside."

"The room was clean and quiet. The location was phenomenal for the airport and the onsen was out of this world! Absolutely the best place to stay right before getting on a plane! "

"Breakfast was fresh"

"Lovely room. Upgraded upon arrival. Huge room with a view of Disneyland and the monorail. Well appointed with comfortable beds. "

"The room we had was very clean and well equipped. The shower was excellent and the bed was comfortable. Our room also had a view of mount Fuji, which was an added bonus. The staff were exceptionally helpful and friendly and kindly organised our taxi to the airport. The only negative is the restaurant is Italian rather than traditional Japanese and although the bar staff were very good, despite being given a plastic tumbler for my drink rather than glass, I was not allowed to take my drink onto the ajoining enclosed terrace area."

"They had a beautiful cherry blossom event at their Koi garden!! "

"Awesome hotel!!"

"The hotel is very good value for 5 star hotel Location excellent next to the train station and also clean. I stayed at 4 point by Marriott cost more and the room fit only 1 persons with no amenities. "

"Amazing breakfast. Literally walk past baggage claim directly into hotel. Very helpful staff. Spacious room"