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Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 462 out of 983 reviews
5 - Excellent 47%
Rating 4 - Good. 410 out of 983 reviews
4 - Good 42%
Rating 3 - Okay. 78 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 23 out of 983 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 983 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at Nishitetsu Inn. Room was very comfortable and clean. We really liked the idea of providing a phone with internet access. Stuff is friendly and helpful. 2 things that can be improved: black tea in addition to green tea put in room and please put a sign on the floors telling customers to be quiet. We were always woken up with inconsiderate people laughing during sleep times
Stayed 5 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff
The friendliness of the staff is amazing! I stayed in nine different hotels on this trip. This was the best staff by far.
Stayed 2 nights in Jan 2020

1/5 Terrible

Traveled with family
Disliked: Staff & service, property conditions & facilities
I can't accept that the check out time is strictly 10:00am, or charge at 1500 Yen per hour....
Stayed 1 night in Dec 2019