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"Check-in was super easy and staff very helpful. Room was immaculate and comfortable."

"Amazing stay, incredibly helpful staff that can’t do enough for you, lovely private Onsen in the hills. Must visit if in the area"

"Amazing spa and amenities"

"The onsen here is even better than most of the public onsens in the town. The hotel has lots of complimentary amenities like the lounge area with free massage chairs, soft drinks, sweets; foot massage machine. Their Japanese room for a family of 4 is quite spacious with a separate family area and sleeping area. The room also has a private garden. If you get the meals there, you get a private dining room and 10 course meal. Overall, we felt like we got the VIP treatment."

"If you are staying here it is awesome. Might be tricky getting there and getting food if not B&B but the place is amazing. My only downside was in my dietary requirements but the food that i could eat was delicious "

"This hotel is gorgeous. The staff are so friendly and helpful and they were so kind and patient with me while I tried speaking in Japanese. I had fell and hurt my ankle, lost my train ticket on way and was charged twice and lost my travel adaptor and they were so kind with me as I was a little stressed. They gave me lots of help and instructions. The hotel facilities are great and the ryokan style rooms are beautiful. I can't recommend this hotel enough. They even had my 2 suitcases taken to the train station with only 1hrs notice for 400¥. This is one of the best hotels I have ever stayed in. "

"This was my family’s first Japanese osen and I hope it will not be the last. The property was very clean and charming. The shuttle to and from the train station was convenient but didn’t start until 9 am and ended before 6 pm. However, the taxi fare was ok and we only needed to use it once during our two night stay to get back from sightseeing in Kyoto,’. Both dinner and breakfast were delicious and, I think, very traditional Japanese food. The hot springs were at the perfect temperature. Our futon beds were comfortable. Overall, our stay was immensely relaxing. If you are looking for a very traditional, serene Japanese experience,, at least from the perspective of an American, I believe you will find it here."

"They also have large size slippers!"

"The rooms are spacious and have a pretty view of the river though do not opt for the cot if you cannot get a triple Buffet is generous but does not change so recommend not prebooking food if staying more than one night. For breakfast and dinner it’s decent but to gets repetitious. Walkable to town but not central. Does have limited shuttle service. "