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"SNOOTY staff involving procedures and attitude - did not seem helpful and weren't cheerful, especially on the female side. The guys were courteous and friendly. "

"Breakfast is super nice!!!"

"Fabulous amenities and top onsen"

"The convenience store in the lobby is …convenient!"

"Room was clean, breakfast choices were very good. The staff were helpful and the hotel is positioned in the centre of town convenient to transport, shops and cafes."

"Friendly and helpful staff. Ease of ski bus. The sauna was great too. "

"The room was small, but that was to be expected. It was clean and had all the we needed. The staff was very kind and helpful. The breakfast was surprisingly decent, considering it was free. Overall, great value for the price."

"Check in was quick and easy. The staff was great. The Japanese style room was spacious. "

"Excellent location. "