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Hotel Cristall

Photo gallery for Hotel Cristall

Featured Image
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes

Overview of Hotel Cristall

Hotel Cristall

3 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
60329, Frankfurt, Ottostr. 3

Explore the area

  • Popular LocationFrankfurt Trade Fair6 min walk
  • Popular LocationMaintower13 min walk
  • Popular LocationZeil Shopping District19 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)12 min drive

Choose dates to view prices

About this area

Frankfurt

Located in Frankfurt, Hotel Cristall is in the city center and near a metro station. Maintower and Römer are notable landmarks, and travelers looking to shop may want to visit Skyline Plaza and Zeil Shopping District. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Fraport Arena. Guests appreciate the hotel's convenience to public transportation: Central U-Bahn is 4 minutes by foot and Central Station South Side Tram Stop is 5 minutes.

What's nearby

  • Frankfurt Trade Fair - 6 min walk
  • Skyline Plaza - 9 min walk
  • Deutsche Bank Twin Towers - 13 min walk
  • Maintower - 13 min walk
  • Zeil Shopping District - 19 min walk

Getting around

  • Frankfurt Central Station (tief) - 4 min walk
  • Central U-Bahn - 4 min walk
  • Frankfurt Airport (FRA) - 12 min drive

About this property

Hotel Cristall

3-star hotel near Frankfurt Trade Fair
A fitness center, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a computer station, free newspapers, and tour/ticket assistance. All rooms are soundproofed and offer free WiFi and free newspapers. Flat-screen TVs come with cable channels, and other amenities that guests will find include free local calls and free bottled water.
Hotel Cristall offers 30 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15.00 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 5.00 per person

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Urdu

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place an authorization 2 days in advance of arrival for 90% of the cost of stay for any refundable rate plan bookings.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5.00 per person (approximately)
  • Covered self parking fee: EUR 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 39 out of 110 reviews
5 - Excellent 35%
Rating 4 - Good. 57 out of 110 reviews
4 - Good 52%
Rating 3 - Okay. 10 out of 110 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 110 reviews
2 - Poor 0%
Rating 1 - Terrible. 4 out of 110 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, friendly and exceptionally located
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel. It was clean, water pressure was great and it had a good breakfast selection. Just across the street from the train station was an added benefit. Area surrounding the hotel was not very nice, but if you walked towards the old part of town it got nicer.
Stayed 5 nights in Sep 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Good choice for the price.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Very convenient location next to main train station. Very friendly and helpful staff. Excellent breakfast buffet. Will be my new go to hotel in Frankfurt.
Stayed 1 night in Jul 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and right next to the main train station
Stayed 1 night in Mar 2020