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Grand Hotel Downtown

4.0 star property
Art Deco hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Grand Hotel Downtown

Exterior
Restaurant
Premium bedding, minibar, in-room safe, desk
32-inch flat-screen TV with satellite channels, TV
Check-in/check-out kiosk
Grand Hotel Downtown on Kaiserstrasse offers travelers 24/7 attentive staff, convenient dry cleaning, a sauna, gym, on-site restaurant, and in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry
The current price is ￥6,073
￥7,212 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
60329, HE, Frankfurt, Taunusstrasse 48- 50

What's nearby

  • Kaiserstrasse - 1 min walk - 0.2 km
  • Frankfurt Opera House - 8 min walk - 0.7 km
  • Main Tower - 11 min walk - 0.9 km
  • Frankfurt Trade Fair - 14 min walk - 1.2 km
  • Römerberg - 15 min walk - 1.3 km

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪mian - ‬2 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Bar Shuka - ‬3 min walk
  • ‪Sapôres Sàigòn Street Food - ‬2 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

Grand Hotel Downtown

Upscale hotel near Kaiserstrasse
Located close to English Theatre and Deutsche Bank Twin Towers, Grand Hotel Downtown provides dry cleaning/laundry services, a bar, and a gym. Take some time to relax at the onsite spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, ATM/banking services, and a front-desk safe
  • Luggage storage, a TV in the lobby, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms include comforts such as free international calls and premium bedding, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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includes taxes & fees
Nov 9 - Nov 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

Is Grand Hotel Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Hotel Downtown?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Downtown on Nov 2, 2025 start from ￥6,073, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Downtown?

Limited spots are available.

What time is check-in at Grand Hotel Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Grand Hotel Downtown located?

Located in Bahnhofsviertel, this spa hotel is within a 10-minute walk of Kaiserstrasse, English Theatre, and Eurotower. Main Tower and Frankfurt Opera House are also within 15 minutes. Central Station Tram Stop and Central U-Bahn are within a 5-minute walk.

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Grand Hotel Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 203 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 239 out of 1003 reviews
Rating 4 - Poor. 124 out of 1003 reviews
Rating 2 - Terrible. 140 out of 1003 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

SANTHOSH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room...
Stayed 1 night in Sep 2025

10/10 Excellent

Liban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Excellent hotel, location and staff!
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, room comfort

UPtown Downtown was fantastic

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Stayed 5 nights in May 2025

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Stayed 2 nights in May 2025

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities
Of course you can't expect a high classl 4 star hotel, but absolutely worth it for the price. Our room was clean and the bed was comfortable. Furnishing and equipment was ok with nice ambient lighting. Only the refrigerator was not working. Stuff was friendly and it's super close to central station. Great for a short stay.
Stayed 2 nights in Apr 2025

6/10 Okay

maxwell

Disliked: Cleanliness, property conditions & facilities
Just the strip clubs surrounding the hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Daisuke

Disliked: Cleanliness, amenities, property conditions & facilities
Broken light, dirty floor, not hot shower made our travel very hard. Noisy at night and unable to sleep. Smell owful time to time and the room was awkward to me. I understand that terrible environment around the hotel is not changble but these defect was totally not suitable for four stars hotel. Only good point was close enough to train station.
Stayed 1 night in May 2025

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the middle of the redlight district
Stayed 1 night in Jun 2024

6/10 Okay

Nawaf

Liked: Cleanliness, staff & service
Wifi wasn’t working in my room for the first night
Stayed 1 night in Feb 2025

6/10 Okay

Barry

Liked: Staff & service
Disliked: Property conditions & facilities

Stay elsewhere

Rooms are small. The hotel is in a terrible neighborhood.
Stayed 1 night in Mar 2024

6/10 Okay

Montrell A

Liked: Staff & service
It is close to train station, that is a plus but it is in the heart of one of the most drug infested, and unclean Red Light districts. That i have seen in Europe.
Stayed 1 night in Jun 2024

4/10 Poor

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
arrived late after 3 hour train delay & pouring with rain & shocked at surroundings. at first I thought hotel closed & boarded up with unsavoury characters sheltering in alcoves but eventually found front door. check in strange as I normally provide a preprinted label but receptionist insisted I complete the form in handwriting (explaining “you’ve probably noticed it’s a difficult area & I need your handwriting “!). he explained “lift out of action as you’ve been notified” - which I hadn’t- so at age 81 I had to drag suitcases to THIRD floor . I noticed floors on first and second floors in poor repair. this is more like a young people’s hostel than a hotel. However breakfast was of exceptional quality- don’t recommend
Stayed 1 night in Apr 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the middle of the red light district. The area surrounding this hotel is extremely unsafe, and the noises throughout the night were terrifying. We had a reservation for two nights and left after the first. Even in the morning when we tried to leave, the scene outside was very concerning.Do not stay here.
Stayed 2 nights in Jul 2023

2/10 Terrible

Walid

Disliked: Property conditions & facilities
It was so bad staying ever, the elevator wasn’t working at the first day, the room door’s cannot be opened, shower holder broken, The shower basin is clogged and dirty water floats out of the toilet . I asked to move for a room with balcony but it wasn’t. Not confortable and make you stressed all the time
Stayed 2 nights in May 2023

4/10 Poor

Randall

Disliked: Cleanliness, amenities, property conditions & facilities
Sadly disappointed. Really seedy area surrounding the hotel, with many sex shops and casinos. Restaurants nearby had mediocre looking menus and were largely empty. Lots of men loitering in the area smoking and drinking. Onsite restaurant was closed. Gym was disgusting with sauna water pitcher with slime growing on top. Room key wouldn’t work for the door and front desk wouldn’t fix it or move us - just offered to let us in with the master key when we needed it.
Stayed 1 night in Nov 2022

2/10 Terrible

Mehmet Secil

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only positive aspect was the cleanliness of the room. Otherwise it was a horrible experience. World’s most unprofessional staff and they were highly rude especially the guy in the breakfast room, who treated us like prisoners! Two huge scams: 1. we booked the hotel with breakfast included and they still made us pay for breakfast. 2. Picked this hotel because they had own parking but it tuns out they don’t and they direct us to an ordinary public parking where we had to carry our luggages to/from

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

friendly staff but very poor quality in a dodgy

clean and comfortable beds. Bathrooms had problems, not looking fresh and clean, it was stop in the drain. we even asked to change our room and have the 2nd room fixed which the staff were very friendly and changed our room. but the safe problem in the sink and shower drain. water was piling up instead of flowing away. poor wifi connection. very poor room ventilations it got warm and damp and not fresh at all. considering such a dodgy polluted area it was located, it was out of question to open a window. the whole hotel was smelling strong parfym i guess to hide any ventilation problems. bedrooms were clean beside the darkness and not having any window out. If you are looking for a cheap and a short walk to central train staion then this is a good choice. but if you are looking for quality, view, enjoying the area do not book. i should mention that one of the problems is the streets around. droggers, gangsters, very airpolluted and ugly streets. i had no idea that the streets very close to central station are such disasterous areas. i wasin need of a hotel cery close to train station and got chocked of these areas/streets. if you can have 10-15min walk from the central train station then go for other options
Stayed 2 nights in Jan 2023

2/10 Terrible

Paige

Not a safe location
Stayed 2 nights in Oct 2025

2/10 Terrible

Osvaldo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
Stayed 1 night in Oct 2025

4/10 Poor

Doris

Disliked: Cleanliness
Die Heizung im Badezimmer war verrostet. Fenster konnte nicht geöffnet werden es war zu laut. Umgebung zu unsicher. Personal und Frühstück waren in Ordnung.
Stayed 1 night in Oct 2025

2/10 Terrible

Roy Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Stayed 1 night in Sep 2025

4/10 Poor

NORIYUKI

Disliked: Cleanliness
駅へのアクセスは文句なしなのですが、部屋は狭く、非常に治安の悪いロケーションでした。これも値段とのかねあいかもしれません。
Stayed 2 nights in Sep 2025

2/10 Terrible

Pamphinette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das beste 3Bett-Zimmer was da war,für 50€ bekommen, super !!!
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Liked: Property conditions & facilities
War ganz okay
Stayed 1 night in Aug 2025