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Grand Hotel Downtown

4.0 star property
Steps from the English Theatre, this stylish retreat offers a 24-hour front desk and wellness facilities including a sauna and fitness center

Choose dates to view prices

Grand Hotel Downtown on Kaiserstrasse offers travelers 24/7 attentive staff, convenient dry cleaning, a sauna, gym, on-site restaurant, and in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
The current price is ￥6,293
￥7,472 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

Highlights

Soundproofed
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
60329, HE, Frankfurt, Taunusstrasse 48- 50

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 1 min walk - 0.2 km
  • Frankfurt Opera House - 8 min walk - 0.7 km
  • Main Tower - 11 min walk - 0.9 km
  • Frankfurt Trade Fair - 12 min walk - 1.0 km

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪mian - ‬2 min walk
  • ‪Sapôres Sàigòn Street Food - ‬2 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Taunus Eck - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

Grand Hotel Downtown

Upscale hotel near Main Tower
Located close to Kaiserstrasse and English Theatre, Grand Hotel Downtown provides dry cleaning/laundry services, a bar, and a gym. Take some time to relax at the onsite spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, ATM/banking services, and luggage storage
  • Tour/ticket assistance, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms include comforts such as free international calls and premium bedding, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

Is Grand Hotel Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Hotel Downtown?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Downtown on Dec 28, 2025 start from ￥6,293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Grand Hotel Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Grand Hotel Downtown located?

Located in Bahnhofsviertel, this spa hotel is within a 10-minute walk of Kaiserstrasse, English Theatre, and Eurotower. Main Tower and Frankfurt Opera House are also within 15 minutes. Central Station Tram Stop and Central U-Bahn are within a 5-minute walk.

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Reviews

Grand Hotel Downtown Reviews

6.6

7.4

Cleanliness

5.6

Location

7.6

Staff & service

6.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 205 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 235 out of 1002 reviews
Rating 4 - Poor. 124 out of 1002 reviews
Rating 2 - Terrible. 145 out of 1002 reviews

Reviews

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

8/10 Good

SANTHOSH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room...
Stayed 1 night in Sep 2025

2/10 Terrible

Osvaldo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
Stayed 1 night in Oct 2025

10/10 Excellent

Liban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Excellent hotel, location and staff!
Stayed 1 night in May 2025

2/10 Terrible

Roy Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Stayed 1 night in Sep 2025

2/10 Terrible

Pamphinette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room tidy and comfortable. Outside noise is constant
Stayed 2 nights in Jul 2025

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked personal's politeness. Disliked very much a neighborhood around the hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Dawa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So noisy and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, room comfort

UPtown Downtown was fantastic

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Stayed 5 nights in May 2025

6/10 Okay

Hans

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, noisy neighborhood

Hotel good, neighborhood bad
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!

I selected this hotel based on its proximity to the train station. My suggestion is research the area prior to booking. The area is dirty, unsafe, and is very loud! Street noise, loud music, people yelling…it was difficult to sleep. The rooms are dark, the floors in the hallway are damaged! The hotel has an unpleasant smell! The breakfast is below average. I found hotel staff to be uncaring and not helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station
Stayed 1 night in Sep 2024

4/10 Poor

Maroun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

wi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property.
Stayed 2 nights in Nov 2024

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Stayed 2 nights in Jul 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel near the Frankfurt Hbf.
Stayed 1 night in Jun 2023

8/10 Good

Madjid

Liked: Amenities
Clean and well located
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Disliked: Staff & service
Ok
Stayed 1 night in Jun 2025

8/10 Good

Fahim

Liked: Cleanliness, staff & service
The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin Jarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Frankfurt

I have been visiting Ambiente several times . This is by far the best option. Highly recommendable
Stayed 2 nights in Feb 2025

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities
Of course you can't expect a high classl 4 star hotel, but absolutely worth it for the price. Our room was clean and the bed was comfortable. Furnishing and equipment was ok with nice ambient lighting. Only the refrigerator was not working. Stuff was friendly and it's super close to central station. Great for a short stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tsegaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for gentile reception and clean rooms.
Stayed 2 nights in Oct 2024