2/10 (非常に不満)
Jessika
家族旅行
2026 年 1 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This stay was extremely disappointing. The cleanliness was a major issue—the room felt grimy, and I had to buy sanitizing wipes and Lysol spray just to feel comfortable. Housekeeping only comes on Mondays and Thursdays unless you specifically request otherwise, and even then they don’t provide fresh towels or bedding—just a light tidy-up. For a week-long stay, that means using the same towels and sheets the entire time.
There was also a mandatory $50 cash deposit required at check-in, which was never mentioned anywhere beforehand. On top of that, noise was a problem; a neighboring guest coughed heavily throughout the night, repeatedly waking us up.
The final straw was coming back late one evening to find our room unlocked by housekeeping, which raised serious security concerns.
Overall: unsanitary conditions and security issues. Based on my experience, the high ratings on Expedia don’t match the reality of this property. Felt like fake reviews to keep the rating up.
Jessika
2025 年 12 月に 7 泊滞在
