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ビーチ ガーデンズ ノース ビーチ ビレッジ リゾート ホテルの口コミ

2 out of 5
ビーチ ガーデンズ ノース ビーチ ビレッジ リゾート ホテル
533 Orton Ave, Fort Lauderdale, FL

口コミ

7.8

良い

評価 10 - 594 件の口コミ中 206 件が非常に良い" "
評価 8 - 594 件の口コミ中 226 件が良い" "
評価 6 - 594 件の口コミ中 77 件が普通" "
評価 4 - 594 件の口コミ中 40 件が不満" "
評価 2 - 594 件の口コミ中 45 件が非常に不満" "

8.0/10

清潔度

8.0/10

スタッフとサービス

7.0/10

設備とサービス

7.8/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

6/10 (普通)

MOMOKO、Ota ku

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 5 泊滞在

6/10 (普通)

Jeanine

気になった点 : 設備とサービス
Good
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Megan

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
this was one of the worst places i have ever stayed, the first thing we saw when we started un- packing was a baby cockroach, secondly the deadlock to our place didn’t even work so we felt very unsafe. while checking to make sure there weren’t any other bugs we found shards of glass underneath our bed. one of the worst experiences was at 12 am our neighbors decided to get rowdy and we could hear every. single. thing. very traumatizing. also the sheets to this place were paper thin so it was hard to stay warm. overall we felt very unsafe and were approached by an old man and thought we were going to get kidnapped right outside of the entrance. on our way out to leave at 5am we got a special greeting by a ginormous cockroach in the pool taking a little swim. i advise you to not stay here.
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

David、Brooklyn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 5 泊滞在

6/10 (普通)

john

property is blocks from the beach, does not have reception staffed and security lighting shines through blinds at night making the bedroom too bright to sleep
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Jermaine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, clean room, updated. For the location and to be as close to the beach and dining/entertainment the price is unbeatable. This will be my go to place every time I return to Ft Lauderdale.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Juan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean room, perfect location. 3 minute walk to the beach. Next to restaurants and cafes. Will book here again!
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Stephanie

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Obviously had water issues and wasnt cleaned up properly. Room needed to be gutted and re done. There is definitely a mold issue that is being masked.
2024 年 1 月に 1 泊滞在

8/10 (良い)

Judy

良かった点 : スタッフとサービス
The service when we got there was excellent, Can’t remember his name but that man was so accommodating , he was amazing
2023 年 12 月に 1 泊滞在

8/10 (良い)

Saki

2023 年 12 月に 1 泊滞在

8/10 (良い)

Marlene Bernarda

2023 年 12 月に 1 泊滞在

8/10 (良い)

Demetrie

良かった点 : 施設のコンディションと設備
2023 年 8 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for your review Demetrie and we hope to see you again,

8/10 (良い)

Jesús Manuel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's very close to the beach with many options to eat around it
2023 年 7 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you for staying with us and we hope to see you again.

10/10 (非常に良い)

Jesús Manuel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's very close to the beach and the rooms are comrfotable.
2023 年 7 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you for your review Jesus and we hope to see you again.

8/10 (良い)

Jhonny

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was very clean and nice Francisco was very nice and friendly, great job Franciso
2023 年 5 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 5 月 18 日)
We thank you for your feedback and will be sure to pass on your comments to Francisco. We hope to see you again

8/10 (良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place .
Decent clean room with comfortable bed and nice pool . Close to good dining .
2023 年 4 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you Scott for the kind words and we hope to see you again.

2/10 (非常に不満)

Jaime

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I booked the room because of its proximity to the beach and because it had a small kitchenette. The place looked clean in the pictures, so I thought it’d be perfect for my mother/daughter trip. We arrived a little before midnight and couldn’t wait to get to sleep. The friendly gentleman at the front desk checked us in and walked us to our room. It had a musty smell, but I thought that maybe it was because the room had been locked up. Optimisticly, I figured once we got some airflow, it would be fine. Once he left, my daughter went to turn on the bathroom light and it didn’t work. When she turned back toward me, she noticed all the bugs on the bed. Wormy looking bugs were on the sheets and inside the pillow cases. We grabbed our suitcases and exited the room. The front desk manager helped with our refund, but now it was after midnight and I had to find a place for us to stay. The Hilton down the street was very accommodating and our beds weren’t covered in bugs. Overall, we laughed it off and enjoyed our week in Florida….somewhere else.
2023 年 3 月に 5 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 5 月 1 日)
We are so sorry to hear about this experience Jaime. That is not the level of service that we strive for with our rooms and we will be making changes to ensure that this does not happen again.

10/10 (非常に良い)

Dante

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice staff and clean room
Theo was great. He was very welcoming. The room was clean but missing the ironing board. Theo quickly found a replacement. I definitely would stay here again.
2023 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 3 月 28 日)
We are so glad Theo was able to quickly resolve the issue for you. We hope to see you again!

6/10 (普通)

Eric

良かった点 : スタッフとサービス
Just ok. Property and rooms need maintenance and updates.
2023 年 3 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for your review Eric, we will be working on improvements throughout the summer months. Stop back and see all of the changes.

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2023 年 3 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 27 日)
Thank you for your review Sarah.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 2 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for your review Anthony, we hope to see you again.

8/10 (良い)

Shea

2023 年 3 月に 5 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for your review Shea

10/10 (非常に良い)

Abigail

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were very clean and the people were very attentive
2023 年 3 月に 5 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for your kind words Abigail. We look forward to seeing you again.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed for 3 nights and it was great for the price! Workers are really nice and the room was very clean. It’s in a nice spot as well, quick walk to the beach.
2023 年 3 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for staying with us and the kind review.

8/10 (良い)

Irl

良かった点 : 清潔度、スタッフとサービス
We like the privacy didn’t like the fact that we didn’t care for the eating places around there overall good
2023 年 2 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you Irl for your review.

8/10 (良い)

Johanna

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a cozy, very basic stay, 2 blocks from the beach! The grounds were pretty, and a little oasis among the high rise hotels.
2023 年 2 月に 4 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your feedback Johanna, we look forward to seeing you again

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great location!
Great location and well worth it for the money. Room was clean and it was very close to the beach and restaurants. Would definitely stay here again!
2023 年 2 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for staying with us and we hope to see you again.

10/10 (非常に良い)

Cedric

2023 年 2 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for your review Cedric. We hope to see you again.

8/10 (良い)

Justin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Solid economy motel room; close enough to the beach to walk, but not so close you would grab something if you forgot it. Same thing with restaurants; 22 minute stroll to Bubba Gump’s was fine and kind of the furthest restaurant to go to, lots to see on the walk. Pool was small but fine to hang in for a short time. Only off downside was no pool/beach towels at check-in - they were cranking to turn over rooms and said they were going to get some from one of their other properties, which didn’t help us but fine. They did get us into our room before 3 pm which was great so we could get to the beach asap (chair and umbrella rentals at beach end at 4:30, so small window to do that beach time for our one night). 14 minutes to the airport at 4:30 am so that was convenient.
2023 年 2 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your review Justin, we apologize for the delay with pool towels and are working on improving the guest experience. We hope to see you again.

8/10 (良い)

Mariane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La chambre était très froide malgré l’arrêt de la climatisation. Peu de draps pour se couvrir. Le froid nous a réveillé pendant la nuit. La chambre était propre et agréable. L’hotel est située a coté d’un site en construction, donc bruyant le jour à partir de 9h.
2023 年 2 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your review Mariane, we apologize for the mini cold front that came through Florida and for the lack of heat. We will pass on your comments to management to improve on the guest experience.

8/10 (良い)

Beth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just a simple room, no frills at all. Clean and comfortable, but bring a heavier blanket if you need weight to sleep. The bed only had a sheet and a blanket/top cover slightly heavier than a sheet. Two front desk employees reassured me we would have a quiet room, we were room #1 right next to the office. It was not quiet. The office staff constantly banged the wall with something and we could hear through the adjoining door at times. No other rooms were available so we were stuck.
2023 年 1 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your review Beth and we will be addressing the noise level from the office as not to disturb any guests. We apologize and hope to see you again.

8/10 (良い)

Bill

2023 年 1 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your review Bill

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Personnel tres acceuillant, chambre clair
2023 年 1 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your feedback Eric, and we hope to see you again.

8/10 (良い)

Bobbi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very friendly and accommodating staff! And the location was perfect.
2023 年 1 月に 2 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your kind words Bobbi

2/10 (非常に不満)

Alain

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Réserver une chambre 3 jours et des l’arrivée, une chambre qui sent l’ humidité a plein , des pools dans la salle de bain , jlai demandé remboursement immédiat et le personnel courtois m’a remboursé moins 50$ donc ensuite réservé dans un meilleur hôtel cambria top 1
Beach Gardensからの返信 (投稿日 : 2023 年 1 月 21 日)
We are so sorry to hear that the room did not meet your expectations, we did issue a full refund to your account and are happy to hear that you found accommodations that provided what we could not. Thank you

2/10 (非常に不満)

Robert

2023 年 1 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 1 月 21 日)
We appreciate your review Robert, however we encourage details so we can have the opportunity to make things right before guests leave. We are sorry to hear that you did not enjoy your stay and would love to know what we can do to improve.

10/10 (非常に良い)

Denise

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For the last 3 years I have been coming to this beautiful quiet side of Fort Lauderdale. I loved and enjoyed my stay. The staff was very pleasant and accommodating. The room was great! We booked a 2 queen bed with the kitchen stove. The room was a great size, beds are comfortable, the room and bathroom was very clean!
2022 年 12 月に 2 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 1 月 21 日)
Thank you Denise for loving Beach Gardens as much as we do. We hope that we can continue to be your hotel of choice when you are in Fort Lauderdale.

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great place to stay! Easily walkable.
2023 年 1 月に 1 泊滞在
Beach Gardensからの返信 (投稿日 : 2023 年 1 月 21 日)
Thank you Stephen for staying with us at Beach Gardens. We are thrilled to hear that you had a pleasant stay and cannot wait to see you again.

8/10 (良い)

Sommer

4/10 (不満)

Lasse

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Altfor dyrt i forhold til kvalitet. Vi har bodd her tidligere og hadde et greit rom i andre etg. sist. Denne gangen fikk vi rom på bakkeplan rett ved resepsjonen, hvor alle går forbi. Vi forsøkte å bytte rom, men dette var ikke mulig fordi hotellet var fullt i følge resepsjonen. Tviler sterkt på at dette stemte. Dessverre er ikke dette hotellet verdt prisen lenger. Beliggenheten er god i stille gater.
2022 年 11 月に 3 泊滞在
Beach Gardensからの返信 (投稿日 : 2022 年 12 月 7 日)
Thank you for providing feedback about your visit in November, we were in fact sold out during that time period and were not able to relocate your room. For the future if you prefer a certain floor or area of the hotel I would note that in your reservation so we can try our best to accommodate you.

10/10 (非常に良い)

Kathie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay at this location. Customer Service was great. Room was spacious and bed was very comfortable. Area is quiet, we walked to every location nearby. Highly recommend.
Beach Gardens Hotelからの返信 (投稿日 : 2022 年 12 月 4 日)
Thank you for staying with us at Beach Garden Hotel Kathie. We are happy to hear that you enjoyed your time and hope to see you again.

10/10 (非常に良い)

Thomas、Tampa

2022 年 4 月に 2 泊滞在

8/10 (良い)

tony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very clean
2022 年 7 月に 4 泊滞在
Sarah, NBV Guest Services Managerからの返信 (投稿日 : 2022 年 7 月 23 日)
Hello, Tony! Thanks so much for staying with us. We hope to host you again soon!

6/10 (普通)

Valérie

家族旅行
良かった点 : 設備とサービス
Positif: près de la plage. Négatif: pas de service. Nous sommes arrivés dans les heures d'ouverture du check in mais il n'y avait personne pour nous répondre. Nous étions 4 et on nous a donné des serviettes pour 2 seulement. Propreté incertaine.
2022 年 7 月に 2 泊滞在
Dawn Bからの返信 (投稿日 : 2022 年 7 月 17 日)
Merci de nous avoir fait savoir comment s'est passé votre séjour, nous prendrons vos commentaires et nous nous assurerons de les utiliser comme formation pour notre personnel afin de ne pas manquer à l'avenir. Nous espérons que vous reviendrez avec nous et que vous verrez toutes les améliorations.

8/10 (良い)

Aaron

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was well maintained and room had full kitchen with seating. The one negative is there was no staff present when trying to check out. Would have missed flight if we hadn't left key card in room.
2022 年 4 月に 3 泊滞在
Dawn Bからの返信 (投稿日 : 2022 年 7 月 17 日)
Thank you for providing feedback about your recent stay Aaron and we are glad that you enjoyed your time at Beach Gardens. Our staff does maintain multiple properties, we apologize that staff was not readily available during your departure and will be sure to use your comments to improve the guest experience.

10/10 (非常に良い)

MICHAEL

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely love this place very private and clean. Everybody was super nice. I highly recommend it
2022 年 7 月に 2 泊滞在
Sarah, NBV Guest Services Managerからの返信 (投稿日 : 2022 年 7 月 6 日)
Hello, Michael! Thanks so much for choosing to stay with us and leaving us with your kind review! Hope we get to host you again soon.

10/10 (非常に良い)

Ida

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2022 年 5 月に 1 泊滞在
Sarah, NBV Guest Services Managerからの返信 (投稿日 : 2022 年 5 月 17 日)
Hello, Ida! So glad to see that you enjoyed your stay! Hope to host you again soon.

4/10 (不満)

Bethany

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Pros: The location was close to the beach( walking about 2min) and the house keeper was sweet. Cons: front desk was barely at the desk, we had a party of 4 and they gave us 1 set of towels like we wanted to steal them, the sheets were stained
2022 年 5 月に 2 泊滞在
Sarah, NBV Guest Services Managerからの返信 (投稿日 : 2022 年 5 月 14 日)
Hello, Bethany! Thank you for staying with us! I do apologize regarding the staffing issues at the front desk. This is something that we're currently working on! I'll share your other feedback with housekeeping so that we can additionally do better in that aspect. Hope to host you again in the future!

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was skeptical because of low price but was just staying 1 night so I figured what the heck. Turns out, I found one of the best kept little secrets. The place was great!! Comfy bed, short enough walk to the action, clean pool, and you are able to use the amenities at their other hotels in that little neighborhood. Truly a gem and I will definitely be back!
2022 年 5 月に 1 泊滞在
Sarah, NBV Guest Services Managerからの返信 (投稿日 : 2022 年 5 月 4 日)
Hi, Paul! Thank you so much for staying with us and leaving us with such a kind review! Hope to host you again soon.

10/10 (非常に良い)

Joe

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was beautiful and secluded from the main road but within walking distance to everything. Are stay was fantastic and would definitely stay there again.
2022 年 4 月に 2 泊滞在
Sarah, NBV Guest Services Managerからの返信 (投稿日 : 2022 年 5 月 2 日)
Hi, Joe! Thank you so much for staying with us and for leaving us with your kind review. Hope to host you again in the future!