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Universal’s Loews Royal Pacific Resort

4.0 star property
A tropical family retreat with poolside relaxation, on-site shopping, and complimentary shuttle service to nearby Universal theme parks

Choose dates to view prices

Located near Universal CityWalk, Universal’s Loews Royal Pacific Resort offers a family-friendly oasis. Unwind by the poolside bar or in the sauna and steam room, then enjoy shopping on site or exploring nearby attractions like Universal’s Islands of Adventure and Universal Studios Florida. With an arcade/game room for kids, dry cleaning/laundry services for convenience, helpful staff to guide you through your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥108,930
￥122,546 total
includes taxes & fees
Mar 8 - Mar 9

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(283 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Separate bedroom
Bathrobes
Hair dryer
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Water View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Bathrobes
Hair dryer
Designer toiletries
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Water View (Includes Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Private bathroom
Bathrobes
Shower/tub combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Bathrobes
Hair dryer
Designer toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Two Queen Room

  • Sleeps 5

View all photos for Two Queen Room with Water View

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Room with Water View

  • Sleeps 4

View all photos for Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (Includes Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
Shower/tub combination
  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jurassic World Kids Suite

In-room safe, desk, laptop workspace, iron/ironing board

Jurassic World Kids Suite

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds (Mobility) (Includes Universal Express Unlimited^)

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible (Includes Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Water View, Mobility Accessible (Includes Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Water View, Hearing Accessible (Includes Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Includes Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Standard 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible Standard 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Hearing Accessible King Suite

  • Sleeps 2

View all photos for Mobility Accessible Standard 2 Queen Room w/roll-in shower

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Standard 2 Queen Room w/roll-in shower

  • Sleeps 4

View all photos for Mobility Accessible Water View 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Water View 2 Queen Room

  • Sleeps 4

View all photos for Hearing Accessible Water View 2 Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible Water View 2 Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

King Room with Water View

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Royal Club Level Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Royal Club Level Two Queen Room

  • Sleeps 4

View all photos for Royal Club Level King Room

In-room safe, desk, laptop workspace, iron/ironing board

Royal Club Level King Room

  • Sleeps 2

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About the neighborhood

Florida Center, a neighborhood in Orlando, is home to Universal’s Loews Royal Pacific Resort. Some of the area's popular attractions include Universal’s Islands of Adventure and Universal CityWalk. Traveling with kids? Don't miss Universal Orlando Resort and Universal Studios Florida. Visit our Orlando travel guide
Map
32819, FL, Orlando, 6300 Hollywood Way

What's nearby

  • www.alamy.com
    Universal Orlando Resort
    1 min walk - 0.0 km
  • Hollywood Rip Ride Rock it at Universal Studios, Orlando. Taken on a Sony a6000 with a 16 mm Sony lens. # TroveonTuesday
    Universal CityWalk
    3 min walk - 0.3 km
  • Platform 9 3/4 this way!
    Universal’s Islands of Adventure
    3 min walk - 0.3 km
  • Central Florida showing rides and signage
    Universal Studios Florida
    8 min walk - 0.7 km
  • Volcano Bay At Orlando In Florida United States. Illuminated Amusement Park. Universal Orlando Scene. City Night Scenery. Orlando United States. Volcano Bay At Orlando In Florida United States.
    Universal’s Volcano Bay
    12 min walk - 1.1 km

Getting around

  • Orlando Station
    11 min drive
  • Orlando Intl. Airport (MCO)
    21 min drive

Restaurants

  • Toothsome Chocolate Emporium and Savory Feast Kitchen
    4 min walk
  • Hard Rock Cafe
    10 min walk
  • Red Oven Pizza Bakery
    6 min walk
  • Jimmy Buffett's Margaritaville
    4 min walk
  • Confisco Grille & Backwater Bar
    5 min walk

About this property

Universal’s Loews Royal Pacific Resort

Upscale family-friendly hotel near Universal CityWalk
Located close to Universal Orlando Resort and Universal’s Islands of Adventure, Universal’s Loews Royal Pacific Resort provides a poolside bar, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and sushi. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and early theme park entry
  • Express theme park tickets, valet parking (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and a gift shop
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 1000 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves, and coffee/tea makers

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￥126,721 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bula Bar and Grille
  • Islands Dining Room
  • Jake's American Bar
  • Orchid Court Sushi Bar
  • Tuk Tuk Market

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (85,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 39.38 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Uncovered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

Does Universal’s Loews Royal Pacific Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Universal’s Loews Royal Pacific Resort?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Universal’s Loews Royal Pacific Resort on Mar 8, 2026 start from ￥108,930, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal’s Loews Royal Pacific Resort pet-friendly?

Yes, Universal’s Loews Royal Pacific Resort allows pets (limit 2 total). There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 36 per night. Valet parking is available for USD 45 per night.

What time is check-in at Universal’s Loews Royal Pacific Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Universal’s Loews Royal Pacific Resort?

Check-out is at 11 AM.

Where is Universal’s Loews Royal Pacific Resort located?

Located in Florida Center, this family-friendly Orlando hotel is within a 10-minute walk of Universal CityWalk, Universal’s Islands of Adventure, and Universal Studios Florida. Universal Orlando Resort and Universal’s Volcano Bay are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universal’s Loews Royal Pacific Resort Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1252 out of 1795 reviews
Rating 8 - Good. 316 out of 1795 reviews
Rating 6 - Okay. 136 out of 1795 reviews
Rating 4 - Poor. 49 out of 1795 reviews
Rating 2 - Terrible. 42 out of 1795 reviews

Reviews

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality property with a few eateries
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant and helpful!
Stayed 4 nights in Dec 2025

10/10 Excellent

MACHALLA JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options and friendly staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Great hotel clean rooms great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

LUCY

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, friendly and helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
The room was decent for the amount I paid. House keeping id say needs alittle more work done on how they clean rooms. Over I’d say 8/10
Stayed 5 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Quick check-in. Great staff. Fun atmosphere in lobby. Timely boats.
Stayed 4 nights in Dec 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities
Great room, great benefits!
Stayed 4 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay!! Room was nice. Service was impeccable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great service, location is brilliant aswell. Rooms are good size and very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Room very nice and clean, very good amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spotless and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and a great size, staff welcoming and plenty of space around
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Sadie at check in was so nice and helpful. She really made us feel welcome 😊 she’s a great member of staff and a great ambassador for your company
Stayed 1 night in Dec 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Reception and restaurant staff members and are amazing.
Stayed 3 nights in Oct 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Great room with comfortable bed amd pillows. Shower is great and good hairdryer. Only downside was we checked in on a morning to get our express pass then had to check in again to get the room key, whereas on a previous visit they texted the room number so found that a bit inconvenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the universal parks, staff were amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel that is aging in places, mainly common areas. Staff was great, location was great. Would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great service at front counter
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean and comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Curtis L Mason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, but there could have been more options for breakfast. Other than that, the stay was nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Eilidh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fantastic and very helpful. Hotels location was perfect. Rooms were a good size for a family of 5. Beds were comfortable. Restaurant food was enjoyable. Fast passes and river boat transport were a big bonus. Would definitely recommend.
Stayed 1 night in Oct 2025