2/10 (非常に不満)
Steven
家族旅行
2026 年 1 月 21 日
気になった点 : 設備とサービス
I checked in to find no hot water. I emailed the contact person and waited. Accidentally finding another contact person, I called and she promptly responded and told me the breaker was tripping she would call the owner. At 10pm on a freezing temps night I called her again (still no email response), as we wanted to relocate if no hot water was coming, and she didn't know anymore as she had passed it off to the owner. NEVER got hot water. NEVER heard from the owner. NEVER got emails back from the direct contact until hours after we left the next morning and I sent another email requesting a refund.
I was given an "inconvenience" refund of less than half.
Sadly the rest of the house was as advertised.
Steven
2026 年 1 月に 1 泊滞在