Flamingo Wildlife Habitat

Not having coffee available in my room was unacceptable. To have to get dressed, go down 10 stories, walk down 2 long hallways, then stand in a line, just to get my first cup of coffee was a total hassle. I found the staff to be unfriendly and uninformative. There was no information in the room as to what amenities the hotel offered. Our room had no soap to wash your hands and the lighted makeup mirror was broken. Visually the hotel is beautiful and looks impressive.

Really nice pool area

Although we were very grateful to be upgraded the Suite needed some tender loving care painting, couches needed cleaning spots on it, fridge was old and not plugged in. Bathroom floor looked like it hadn’t been washed spots on it. One day we didn’t even get housekeeping and we were out of our room by 9:00 and when we are staying for 4 nights we don’t need a new soap each time that’s just a waste. Took forever for hot water and one of the toilet flappers had to adjust so it wouldn’t keep running. Can’t believe hotels in general don’t have a recycling program maybe that’s just a US thing I’m not sure. Overall it was ok bed was comfortable. We ate at Mona Mia outside felt like a sardine squeezed into a corner. For fine dining felt like we were sitting inside a McDonalds and we could smell the sewer if you dine here ask to be inside. Gambling one day a homeless person was walking around asking for money not that great of security that I could see as he was in there for awhile