2/10 (非常に不満)
Rebecca
2025 年 10 月 25 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I have never written a negative review, however, I am so disappointed with this hotel. Firstly, the room had a constant strong awful smell, which after reading some other reviews, may have been the smell of sewage. The duvet, which had no clean cover on, had a faceal smear on it! The constant thumping of loud music into our room from the hotel 2100hrs to midnight and from next door during the day, meant there was no escape. My wife had the most terrible food poisoning which meant we were stuck in our room for a couple of days. All this lead to us switching hotels after four torturous days. The Manager wasn’t interested and when checking out, couldn’t be bothered to speak to us about this. He said he was coming over to discuss the stay, then 20min after waiting for him, we were told he wasn’t coming! What a shame as the hotel is set a lovely bay. No attempt at communication or a refund has been made.
Rebecca
2025 年 10 月に 7 泊滞在
