Hotel is Beautiful, Totally authentic, staff is super and the food was amazing
2025 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jonathon
2025 年 12 月 26 日
良かった点 : 清潔度
The team at the riad were very friendly & welcoming. Breakfast is overly generous with a wide selection of pastries, fruit & pastries. The location is perfect if you want to escape the frenetic energy of the souk.
2025 年 12 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
susan
2022 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The owner who is always there with a smile made our stay very special. They treat everyone like royalty.
2022 年 4 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
TAHIR
2023 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful Riad near old Medina in Fes. The staff is super friendly and very helpful.
2023 年 4 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Oktay
2024 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Saad was the best!
2023 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Elias
2025 年 1 月 6 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice place that takes you back in time.
Needs all around updating.
2024 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
William and Pae
2022 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right inside the center of the old city near the tannery and inside gate.
Parking outside gate on street attendant helped with bags arriving and leaving long walk.
宿泊者限定の口コミ
10/10 (非常に良い)
Athanasios
2024 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
An amazing 250 years old Riad
As I have said in previous reviews, when it comes to accommodation it is not only about well painted/decorated walls etc. Our stay was amazing, the staff extremely friendly and helpful, and the riad is an experience everyone should have when visiting Morocco. It is a 250 years old Riad with spacious rooms, very clean, tha restaurant is really nice with a traditional menu which really loved it. If we ever come back to Fes it will be our first choice. Thank you for having us and for everything you did for us.
Majestueux Riad disposant d'une vue imprenable sur la médina dont son cœur bouillonnant de vie est accessible à 5 minutes à pied.
Nous avons beaucoup apprécié notre séjour dans ce palais des mille et une nuits. Le propriétaire Klaled nous a prodigué d'excellents conseils. La première journée avec un guide a été fantastique pour découvrir le dédale de la médina et sortir des sentiers battus. Immense merci à Azzedine !
Bien sur tout n'était pas parfait et quelques points sont à améliorer (les fioles de savons déjà utilisées, l'eau de la piscine qui était un peu trouble) , mais les bons points l'emportent haut la main ! La literie était très confortable, le petit déjeuner est fastueux (et c'est peu dire), le personnel est adorable et aux petits soins, le restaurant délicieux, le massage au spa incroyable, les taxis rouges sont accessibles en seulement 2 minutes. On s'y sent comme chez nous ! Nous reviendrons, c'est sûr.
2022 年 6 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
John
2022 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、 設備とサービス、施設のコンディションと設備
Beautiful getaway in a 19th century mansion...eating meals on the terrace overlooking the city is ideal. Staff is very friendly, the common areas are stunning & the breakfasts are delicious.
2022 年 5 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Elias
2020 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A truly unique place to stay at in Fez
The Riad Arabesque is an old institution in Fez. Celebrities such as Usher, Brad Pitt and George Clooney have all stayed here and it is clear why. The staff are making sure that you feel like you are staying at the house of someone you know rather than at a hotel. It is a personal and genuine experience in all aspects that I can highly recommend.
Place is beautiful and the staff is wonderful. Taxi ride to all the more popular area is just about 10-20 MAD.
2019 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Susan
2019 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
SUPERBE Riad. L'architecture est splendide. Le personnel est professionnel et courtois et la nourriture est excellente. J'aurais aimé pouvoir y rester plus longtemps.
2019 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Yasmine
2019 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous Riad. Beauty everywhere. Very Ig friendly :). They upgraded us which was nice. Friendly staff. The rooms where small but to be expected in a riad. I would definitely recommend it.
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Le cadre, la propreté,l'accueil et les services: tout était parfait.
Personnel disponible 24 heures sur 24. Repas excellents dans un cadre superbe. Réception et contacts sans fautes!
2019 年 6 月に 4 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
kristina
2019 年 6 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dangerous people, beware.
Be very careful with this place. The owner works in conjunction with unofficial “guides” who take you to the medina and make hefty commissions on overpriced artisan items.
The Riad itself, while aesthetically pleasing on first glance, is severely run down. It smells of mold, is full of huge roaches and has a lot of cosmetic damage and disrepair.
Their website advertises a 60 euro massage and hamman as well as childcare. Upon my appointment I learned that there is no childcare and was charged 70 euro (mind you my children were in the room throughout treatment, not exactly the relaxing hour I had planned). The “massage therapist” is not trained and lacks understanding of human anatomy or basic massage technique.
The icing on the cake happened after checkout. I prepaid for my 3 night stay over $319. I paid my overcharged 70 euro roach infested spa experience, I requested and paid my final bill after breakfast of over $75 (and conveniently their credit card machine was not working, welcome to Fes). I used her driver to depart. She had the driver pull over on the side of the road with 2 other men and hold my children and I hostage for 40 minutes until she arrived demanding money she claimed I owed her. They would not let us go until I paid her a lousy $30. Her driver then demanded our U.S. passports at which point things took a bigger turn for the worse. I have a case filed against all the people involved including the Riad owner who orchestrated the event. Dangerous people.
2019 年 6 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2018 年 12 月 29 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hôtel de charme mais qui, malheureusement, manque d’entretien. Une sérieuse rénovation s’impose.
Bon point : Personnel et équipe à la tête attentifs aux demandes et souhaits.
Mauvais point car contrairement aux infos fournies par Expédia sur le site : Pas de salle de fitness
2018 年 12 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Martin
2018 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Great design needs maintenance
Incredible design but some areas need to be updated. Staff were very helpful. Stayed in December so it was quiet but it was very cold in the dining area inside. The staff tried to heat it with gas heaters and they helped us despite our late arrival. It was good and I would stay again but if they updated the bathrooms etc it could be incredible
2018 年 12 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Khan
2018 年 10 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible Experience
We booked 3 rooms with a very high price tag and this was by far the worst hotel experience in Morocco, This is not even a 2 stars rather than 5 stars.
Ac was broken, the toilets dirty and leaking, towels with rips, and to top it off the management is very aggressive and don't care to even listen.
we are frequented travelers and we will NOT be able to recommend this place even to our enemies and tight how bad this is.
2018 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
HoniB
2018 年 10 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
So grateful to Mr George, his son Jaafar, Mrs Amina, Mrs. Fatima, Mr Saeed and the rest of the staff. They were amazing and so helpful in everyway. We could not have been more THANKFUL to have had our first experience arriving in Morocco, especially FEZ to be in this Riad and feel safe and comfortable. They were very accomediating in every way and collaborative. Highly recommend it.