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"Breakfast was good all food was freshly made thank you "

"Breakfast selection was standard for a HI express. Unfortunately in this hotels case, all of the bread, and especially the bread rolls were too stale to have eaten. Eating in the restaurant in the evening was a very slow process. Over 45 minutes to receive any food. Some people waited over an hour. Room was not particularly clean, debris on the carpet, and a general feeling of rushed housekeeping. Found a child’s teddy bear under the bed, and the staff couldn’t have seemed less bothered. Air conditioning in the room didn’t work, and both bedside lights were so poor that candles would have been a better option. "

"The staff were friendly and helpful. Room were clean and regularly cleaned. Great roof top bar and a lively breakfast. Great location too."

"Staff good room and furniture worn dirty and tired "

"Fantatic place to stay when away for work. "

"Very good value for money "

"My family and I booked this hotel as part of my sons 7th birthday and a trip to Leeds Castle. The staff had so very kindly surprised us with a birthday banner and balloons which absolutely made his day and added that special touch. We found all the staff from reception, restaurant, cleaners to be lovely, so friendly and great customer service. We will be staying again. "

"Just alway super helpful and great location "

"Fab location, great room, friendly and professional staff"