We had an amazing time staying at Grandserena hotel. This hotel is great for the kids. The food was good as well. Highly recommend.
2026 年 9 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良 い)
Cristina
2026 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Camere pulite, personale gentilissimo
Ragazzi dell'animazione molto coinvolgenti.
Struttura per famiglie con bambini per rilassarsi e divertirsi
2026 年 8 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Gevorg
2026 年 9 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
While the general facilities and the service were great, parking was free, and food was good, we had assigned table at the restaurant and the assigned beach beds, a few parts of our stay were odd at best. One pool towel per person is handed out with a credit card deposit, and that towel cannot be changed or cleaned for the entirety of your stay unless you pay a fee of 7 euros per towel. Pool opens late at 9am and closes early at 7 pm, and loud mediocre music is played right next to the rooms until midnight. Lunch and dinner have a 90 minute window each. Furthermore, after getting our room serviced, we found one of our toiletry bags put in the bidet in the bathroom. The checkout time is at 10am, and there were no soap refills in our shower. We repeatedly asked, and they refilled it 10 minutes before our checkout.
2026 年 9 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Joseph
2025 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sejour agréable
2025 年 5 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Rachel
2026 年 9 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had 5 nights at the Granserena, the room was nice and big with lots of storage. It would have been nice to have more than the 4 coat hangers available. The hotel is located on a lovely beach with ample sun loungers and umbrellas, definitely worth avoiding the area away from the kids club if you want a quieter experience. Torre cane is a very small coastal town with a handful of seafood restaurants, worthwhile hiring a car if you want to venture further.
The food was average, aiming to eat as soon as the restaurant opened in the evening was worthwhile as it appeared that most of the food was cooked in one batch and kept warm for the remainder of the evening. There are some show cooking stations where the food is prepared freshly (past dishes and fried/grilled food station)
If you have food allergies then you can get some food options prepared separately, eg gluten free pasta and pizza. It would have been helpful to have known this on our first evening, despite us having a conversation with the restaurant manager about food allergies.
The free access to the thermal spa next door was a welcome addition, we made use of the Olympic sized swimming pool for a more relaxing experience than the hotel pool where they held entertainment and activities.
Overall I would say that this hotel is great if you’ve got kids as there’s so much on offer for them. It’s not really for couples who want to relax and enjoy good food.
2026 年 9 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
SHAHRAM
2024 年 9 月 26 日
This hotel is very average
2024 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Giuseppe
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles super 👍👍👍👍
2025 年 7 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Marie
2025 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon séjour !
Le personnel est très accueillant et serviable et parlait un peu français.
L’hôtel est très bien situé et nous avons apprécié la piscine et la plage privée et le parking privé et gratuit.
Le buffet est très varié.
La chambre était très propre et très spacieuse avec beaucoup de rangement.
Le prêt d’un adaptateur nous a rendu grandement service.
2025 年 10 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Viplava
2024 年 9 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Restaurant staff, activity organisers and the entertainers were all very friendly. Food was good and chefs were willing to cook specific items for vegetarians on request. Gym, tennis courts and pools all well maintained.
I think they need more reception staff as queues at reception were sometimes long.
2024 年 8 月に 8 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Marco
2024 年 9 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great sporting facilities and activities and staff are all amazing, excellent service and friendliness. Clean and well maintained… food is fresh and well presented and drinks and options are great if you opt for the drinks package. only gripe is no a la carte restaurant with menu choices. So unless you love buffets, I’d value an la carte with menu choices. Great beach, pool and bars. Really good value for money.
2024 年 8 月に 14 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Anna
2025 年 6 月 29 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Inte 4-stjärnigt
Informationen vid incheckningen var undermålig, inget mineralvatten som välkomst eller heller i minibaren för den delen. Rostiga utemöbler på balkongen. Maten var inte alls god, alla satt packade som sardiner i matsalen och vid frukosten plockades inte smutsig disk bort. Körsbäret på toppen var när allt vatten stängdes av en kväll i hela hotellet och man fick ingen ursäkt, information eller kompensation. Det som var bra var en ren och fin strand på området och att städningen var snabb och toppen. Lever inte upp till ett fyrstjärnigt hotell, det har definitivt sett sina bästa dagar.
2025 年 6 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
annafranca
2024 年 5 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Incompetenza!
2024 年 5 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Geoffrey Charles
2026 年 8 月 3 日
良かった点 : 設備とサービス、施設のコンディションと設備
The room was lovely and really well kept. Daily cleaning was excellent.
The pools were lovely, the lifeguards were very whistle happy thought!
The thing I really need to flag is the lower/upper inclusive plans. We were lower (although don't recall deciding this when booking) which meant we didn't get a reserved table for dinner. We were just sat outside in unreserved tables, which was ok when there was an available table for us... Sometimes there would be and if we were lucky it would be cleaned and if we were lucky broken glass would be cleaned up. When it came to meals, lower inclusive were basically not cared about.
2026 年 7 月に 6 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Elena
2026 年 8 月 2 日
良かった点 : 清潔度、スタッフとサービス、 設備とサービス、施設のコンディションと設備
Loved the beach bar.
2026 年 7 月に 6 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Giovanni
2025 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spettacolo
2025 年 8 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
sidney
2023 年 5 月 26 日
良かった点 : 清潔度
Quarto pequeno sem conforto . Banheiro ainda menor.
Restaurante muito bom.
2023 年 5 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Vincenzo
2018 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vacanza da ricordare
Struttura ampia e ben tenuta. Spiaggia bella. Mare pulito. Cibo ottimo per i primi 4 giorni poi deve essere successo qualcosa ....
2018 年 8 月に 7 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 3 日
良かった点 : スタッフとサービス、客室の快適度
GranSerena Hotel
In generale tutto buono, cibo ottimo, animazione simpatica, bel mare, l unica pecca era la nostra camera la numero 115, un po'datata e pulita non perfettamente, polvere sul letto, sotto il letto trovata una pillola sconosciuta, capello sul water, formiche che vivevano in camera con noi, dovrebbero almeno disinfestare. Oltre la camera che non ci è piaciuta x questi motivi tutto il resto è stato molto bello...
2018 年 8 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Saso
2018 年 8 月 10 日
良かった点 : スタッフとサービス、施設のコンディションと設備
vacanza rilassante
buona struttura con mare,piscina e ristorante raggiungibili con pochi passi. Animazione presente con numeroso staff ma non invadente. buono il miniclub. Personale sempre disponibile e gentile. Ottimo il mangiare con pochissima fila per le pietanze. Per le serate a tema ho visto di meglio ma ci stavano. La camera me le aspettavo meglio ma tutto sommato andava bene. Il parcheggio a pagamento anche no, si sono persi per pochi euro.
2018 年 7 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Kiaretta
2018 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
bel villaggio adatto a famiglie con bambini
Bellissima struttura direttamente sul mare,piscina enorme e ottima cucina.personale gentile è qualificato.Animazione splendida soprattutto i due ballerini Alessandro e Andrea .Sicuramente ritornerò (x il 7imo anno consecutivo).Complimenti complimenti!
2018 年 7 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Elisa
2017 年 9 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Buon villaggio
Buona pulizia ottimo cibo
Mi son trovata bene!
Unica pecca zona ventosa!
2017 年 8 月に 7 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2017 年 9 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Splendida struttura.
2017 年 8 月に 7 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Luciano
2017 年 8 月 1 日
良かった点 : 清潔度、スタッフとサービス
Ottimo con un paio di pecche
Vorrei segnalare due problemi che ha l'hotel. Il primo è la puzza di fogna che di sera il vento spinge verso l'area altalene, che sarebbe essenziale per il gioco serale dei bimbi, proveniente credo dall'impianto di depurazione dell'hotel. Il secondo è la rumorosità della sala ristorante, misurata col mio fonometro fra 78 e ben 87 decibel, quando la sala è affollata. Sicuramente dei tecnici possono migliorare entrambe le cose con le appropriate soluzioni. Per il resto tutto ok, in particolare eccellenti i pasti e dolci offerti in abbondanza. In sintesi ottima struttura se si hanno figli di almeno tre anni da affidare all'animazione. Consigliabile la sera girare nei dintorni, a Ostuni, Cisternino, Alberobello, ecc. , bambini permettendo.
2017 年 7 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Davide
2016 年 9 月 1 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
È la prima volta che soggiorniamo in un hotel blu serena. È stata una bella esperienza. Il villaggio molto comodo tutto a portata di mano. Pratica l idea della cucina mamme. Non condivido del tutto l idea di dover essere al tavolo con altre persone, se non ci si trova bene? Il mese di agosto davvero troppo affollato di bambini
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2015 年 8 月 23 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bella vacanza
Albergo e complesso attorno ben tenuto. Anche i servizi offerti sono validi. La zona (Torre Canne) non è entusiasmante. Il cibo è nella media. Le stanze sono ben tenute e abbastanza grandi. Piscina sottodimensionata per il numero di avventori dell'hotel. Sulla spiaggia forse gli ombrelloni sono troppo vicini l'uno all'altro. Nel complesso una bella vacanza. P.S. Per la direzione. Tutti all'arrivo non trovano la reception. Forse un cartello in più non guasterebbe. ;)