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「We had to change our travel plan and it was not expected staying at this hotel and tired after a long driving. The reception lady when checked in was not kind and we do not feel welcome atmosphere at all. It was an disappointing experience. The receptionist in the morning was very cheerful and kindly to answer to our question, though.」

「屋内のホットタブが気持ち良かったです。朝ごはんも温かい食事はありましたが、少し雑な感じがしてベストウエスタン”プラス”の質ではないのでは、と、感じました。」

「キッチンがあり便利。」

「Clean room and great staff」

「ハンガーが無かったのと、冷蔵庫で飲物のペットボトルを凍らせることができなかったのを除けば、値段に見合った充分な設備で、満足しています。」

「Best place to stay in the 4 Corners area period!」

「The hotel shows wear around the walls, on the elevator, etc. The carpet in our room was coming loose from the floor and created multiple tripping hazards from raised carpeting. The lock for the door did not work correctly and took a tremendous amount of time to get open each time we entered the room. The lounge chair in the room gave off a bad smell. Finally, the mattress was so horrible that I actually tried to sleep standing up due to all the painful spots it created on my body.」

「The hotel is located in the center of the city and is convenient for shopping and for dining. The facility is quite old but works fine without problem. The problem is the atmosphere and the hotel staffs. They should be well dressed and be much more friendly.」