Turned up after booking about two weeks prior to find out the hotel had been closed for months and was being used as an asylum centre. I had to find alternative accommodation costing twice the amount
ROBERT
2022 年 8 月に 1 泊滞在
2/10 (非常に不満)
Valerie
2022 年 8 月 16 日
Valerie
2022 年 8 月に 1 泊滞在
2/10 (非常に不満)
Richard
2022 年 8 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel Cladhan is not a hotel - it is a aslylu
This is not a hotel for Guests anymore! This is an asylum centre for refugees. We could not sleep in this aslymu centre for refugees we were send away! The receptionist at this refugee asylum centre helped us by calling the Park hotel, where fortunate for us they were able to help us with a room! . Hotels.com is charging our card for stay at Cladhan hotel, when we actualy did not sleep there. And I can prove that we slept in the Park hotel at 5 to 6 of august 2022. I have made a request for refund of our money but that request was denied!! I am still hoping that Hotels.com take their responsibility and give us our money back!
Richard
2022 年 8 月に 1 泊滞在
2/10 (非常に不満)
Michael
グループ旅行
2022 年 8 月 8 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property os closed down and expedia couldn't confirm!!