ペンシルバニア ホテル

「We had a great stay at Great Wolf Lodge! The room was spacious, the beds were comfortable, and the fireplace was a huge hit with the kids—we all loved how cozy it made the room. The water park and activities kept the kids entertained, and the staff was friendly and helpful. Such a fun family getaway with lots of great memories. We’d definitely come back!」

「The front desk at Check in was terrible. We got there at 11:30am and never had to wait for a room. However this day with maybe 30 couples we had to wait until 3pm for our room. The place really down sized and some of the amenities were run down and could use up dating thru out. Dinner was very good and staff was excellent! However salad bar had many gnats all over the salad. Room could use a really cleaning. Jets in the hot tub were very gross! Public pool and hot tub area had no towels. Had to...

「キッチンが使えたのがとても良かった。」

「ベットのマットレスが上質で、よい睡眠がとれた。」

「Ok the property is nice! The check in process was a breeze and friendly staff. Our room was decent however we found hair in the tub and some of the towels had stains and hair on then that made me uncomfortable to use and then a fowl odor started coming from the pipes in the bathroom I believe. We notified front desk and maintenance came mens later and poured something down the drain that temporarily helped but hours later the smell seemed to come back. Next day, we asked to switch rooms and...

「チェックイン時間前に到着したため、部屋の準備が整い次第、テキストメッセージで連絡すると案内を受けていました。 しかし、しばらく待っても連絡がなかったため、再度フロントカウンターで部屋の準備状況を確認したところ、すでに準備が完了しているとのことでした。 実際にはもっと早い段階で部屋の準備が整っていた可能性もあると思いますが、少なくとも「準備が整い次第連絡する」と案内されていたにもかかわらず、テキストメッセージでの連絡がなかったことについては、大変残念に感じました。 今後は、案内した内容に沿って適切に連絡していただけるよう、改善をお願いいたします。」

「A hidden gem! I’ve lived about 15min for over 20+ yrs moved to VA and decided to come back for a weekend for family time and I’ve been left pleasantly surprised. As “bourgeois” as a I am, I had low expectations, but I honestly am in love. We stayed in a King suite and it was spacious and clean, with a nice view of the pool and it was quiet and peaceful the entire time. This was a great find! I highly recommend」

「Overall it was a very good stay. I forgot my bag and they promised to mail it for me. Hopefully they do. This hotel is in a good spot. I would recommend it.」

「Not good」

「3泊したがシーツ、タオルの交換が一度もなく 掃除もなくフロントにタオルを毎回取りに行っていた。 」