2/10 (非常に不満)
Kya
小さなお子様連れの家族旅行
2026 年 3 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had to leave before our booking was over due to the awful conditions of this property. We spoke with the property manager at the property and were told that we would not be charged for the night that we will NOT be staying. The person that we did checkout was LATE TO WORK. She said she couldn’t see prices and I had to call you all. The conditions at the property are absolutely deplorable! There were STAINS on the beds, holes in the walls, mold on the ceilings in the bathrooms, etc. They had to move us to new rooms and they were not much better than the first ones. I have attached photos of the property. We have two children and a senior citizen with us which makes this very difficult. We were able to find other accommodations elsewhere but this is still highly inconvenient for us as we are in town for a basketball tournament. We are still waiting for our refund.
Kya
2026 年 3 月に 2 泊滞在