「To be honest, we expected much more from this hotel. At check-in, the receptionist couldn’t speak English, which was surprising for a five-star hotel. There was no welcome drink or warm welcome, unlike our experience at Hoshinoya Tokyo.
The room was fine but didn’t feel luxurious, and the air conditioning couldn’t be set below 22°C.
We arrived during a typhoon, and room service offered only four dishes between 9 PM and midnight. The portions were very small, and when we asked if we could order...
「To be honest, we expected much more from this hotel. At check-in, the receptionist couldn’t speak English, which was surprising for a five-star hotel. There was no welcome drink or warm welcome, unlike our experience at Hoshinoya Tokyo.
The room was fine but didn’t feel luxurious, and the air conditioning couldn’t be set below 22°C.
We arrived during a typhoon, and room service offered only four dishes between 9 PM and midnight. The portions were very small, and when we asked if we could order...
Ali