"The staff experience was mixed. While some employees were helpful, the overall service was fairly minimal and did not go beyond the bare minimum.
On the other hand, there were 2 food servers at Luna Mar Restaurant - Crystal and Pablo, they were absolutely wonderful! They were outstanding, attentive, genuinely helpful, and made our dining experience that much more enjoyable. Good vibes! And very funny! They truly stood out!
The food was amazing too"
"This was the best vacation I've ever been on! I would absolutely recommend this resort , it was so clean, the room had an amazing view of the ocean and the staff treated you like they've known you forever! The little coffee bar and gift shop are fantastic! The only thing I could possibly say anything negative about would be the restaurant on the property, the staff wasn't very friendly and the food wasn't very good"
"We loved this place! Only stayed for a night but would have loved to stay longer. It's sweet, lovingly maintained, adorable little inn, a short walk from Cruz Bay. The rooms are small, comfortable, and very clean. The place offers lots of little touches, like an honor bar; take-one-leave-one essentials basket in case you run out of sunscreen, shampoo, etc.; continental breakfast, and all the coffee you could want. There's also a refreshing little dipping pool with a comfortable deck for...
"Our stay at the Ritz was perfect. Erika, the guest experience supervisor, was one of the nicest people I've ever met. She made our experience even better. Her suggestions, accommodations and guidance helped tremendously. The entire staff was exceptional and among the friendliest I've encountered at a resort. The hotel was gorgeous and well maintained and the pool was picturesque. There were plenty of options for dining and the included water activities get our whole family busy. I highly...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.