2/10 (非常に不満)
Aeran
カップルで旅行
2026 年 2 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The behavior of the owner and the management at this property is deeply concerning and unacceptable.
The shared laundry room is marked as usable from 2–6 PM, but the sign is extremely small and nearly invisible at night due to poor lighting.
At around 8:00 PM, I entered only to check the location of the laundry room and whether detergent was sold.
Access to this room requires a special key provided only to guests, meaning I was clearly a legitimate paying guest.
The door was stiff but opened normally, and I did not force it or apply excessive pressure.
Suddenly, the owner — a woman appearing to be in her late 50s or 60s — rushed in and began screaming aggressively at me, repeatedly yelling “What are you doing here?” and “Get out.”
She refused to listen to any explanation and treated me as if I were a criminal or intruder, despite the fact that only guests can access that space.
She then accused me of intentionally breaking a small plastic ring on the door, something I was not even aware existed.
This accusation was baseless and appeared to be an attempt to shift blame onto a guest without evidence.
This is a shared facility for all guests, not a private area.
Even if I entered after hours, screaming at a guest, repeatedly shouting “Get out,” and behaving in a threatening manner is never acceptable.
The owner’s extreme hostility, shouting, and intimidation felt discriminatory and racially motivated.
It is difficult to interpret this behavior as anything other than racia
Aeran
2026 年 1 月に 2 泊滞在