Booked for a two night stay in Erie with our families. Arrived after 7pm on 6/24, tired from our day at Waldameer. Upon unloading groceries in the fridge, I found moldy food left behind by others. Before eating dinner, I had to clean the kitchen countertops as they had clearly not been wiped down. I also unplugged the many small appliances which seemed like a fire hazard. As I did, much to my horror, the outlets PULLED OUT OF THE WALL! Finally time to shower & go to bed. That is when I found a moldy basket in our room, and to add to it, our bedroom door literally would not shut. Lovely. The following morning I had messages from the host asking how check-in went and also providing instructions for check-out the following day. I responded expressing concerns about the cleanliness of the house. He asked for specifics, and upon my response about dirty floors, he insisted on pictures. The pictures I provided weren't good enough for him, so we offered to do a walkthrough of the house with him which he declined. He quickly became defensive and implied that we were the problem; not his house. He told us we should leave & find cleaner accommodations to our standards, offering a refund for the night. His reaction and response to our concerns were appalling so we agreed to leave & accepted the offer of a refund. 24hrs after having left the property, I continued to receive unsolicited harassing messages from the host (I have screen shots). 2 weeks later, still no refund; shocking.
