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"Staff was very helpful in many ways: restaurant recommendations, providing extra amenities (water), breakfast service phenomenal and semi buffet was unique. Much appreciated!"

"This hotel was very nice and comfortable. Staff was helpful. Breakfast buffet was nice. The rooms were spacious and had everything I needed."

"Lovely hotel and very friendly staff. Its annoying that they don't provide daily housekeeping etc. sheets dont need to be changed but I expect a hotel to clean the bathroom and make the bed."

"The staff was very helpful. The amenities bar in the lobby was stocked well, though I do not fit in the sleep wear."

"Good"

"広くて快適でした"

"It is a big hotel with lounge, fireplace and a large reception waiting area. Staff were friendly and onsens good! The buffet breakfast and dinner were great; with local selection as well as western. If you like to drink, there are beers, sake and wine too. "

"Staff were very friendly. The Kaiseki dinner and breakfast were very good!! One of the best onsen I enjoyed. It has many pools with different massage points. One of them has herbal health effect. Awesome! "

"Helpful and nice staff, clean property, close to train stations. Basic, nothing fancy but good value."