Emerald Pool Hot Spring

Best place I’ve ever stayed at with the best hotel staff. Will be coming back, thank you again

Beautiful place especially in the off-season when it felt wonderfully quiet. The staff were fantastic and made our stay even more enjoyable. Minor issues, we found a fake nail in the bathroom and the sandwich at the coffee place was impossible to eat but overall we had a great stay and definitely would recommend it!

The stay was disappointing. There was a leak in the room during our stay, which already created an uncomfortable situation. On top of that, staff entered the flat using their own keys while we were in the property, without proper notice or coordination. The property itself looks abandoned rather than professionally managed accommodation. During the night, there were loud noises coming from the roof area, despite there being nobody staying above the flat, which made it difficult to rest. Even the supposedly white towels looked dirty, with a greyish and worn appearance. Overall, the experience was below normal standards.