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Hotel El Paso

2.5 star property
Begin your day with a warm breakfast buffet then tackle work or play from this hotel’s central location.

Choose dates to view prices

Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Located in Northwest El Paso, a neighborhood in El Paso, Hotel El Paso is near the airport and near theme parks. Fort Bliss and Casa de Adobe are local landmarks, and the area's natural beauty can be seen at Franklin Mountains State Park and Rio Grande. Bob-O's Family Fun Center and Western Playland Amusement Park are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our El Paso travel guide
Map
79922, TX, El Paso, 949 Sunland Park Dr

What's nearby

  • Bob-O's Family Fun Center
    3 min walk - 0.3 km
  • Sunland Park Mall
    7 min walk - 0.6 km
  • El Paso Desert Botanical Garden
    2 min drive - 1.9 km
  • Western Playland Amusement Park
    2 min drive - 3.1 km
  • Sunland Park Racetrack and Casino
    3 min drive - 3.5 km

Getting around

  • El Paso Union Depot
    13 min drive
  • El Paso International Airport (ELP)
    23 min drive

Restaurants

  • Circle K
    10 min walk
  • Whataburger
    2 min drive
  • Raising Cane's Chicken Fingers
    18 min walk
  • Corner Bakery Cafe
    19 min walk
  • McDonald's
    9 min walk

About this property

Hotel El Paso

Hotel near Sun Bowl Stadium
You can look forward to a shopping mall on site, dry cleaning/laundry services, and a fireplace in the lobby at Hotel El Paso. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and coffee/tea in the lobby
  • A computer station, smoke-free premises, and a 24-hour front desk
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Is Hotel El Paso pet-friendly?

Yes, Hotel El Paso allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Paso?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Paso?

Check-out is at 11:00 AM.

Where is Hotel El Paso located?

Located in Northwest El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. Sunland Park Racetrack and Casino and Rio Grande are also within 2 mi (3 km).

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Reviews

Hotel El Paso Reviews

6.0

5.8

Cleanliness

8.4

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 220 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 174 out of 1000 reviews
Rating 2 - Terrible. 247 out of 1000 reviews

Reviews

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities
Smooth check in, clean room
Stayed 2 nights in Nov 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised how clean and nice our room/suite was considering how the appearance was from the outside. The hotel was located at a great location and you can see that renovations are being made.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Very Friendly. Would definitely stay again
Stayed 2 nights in May 2024

10/10 Excellent

Darien

Liked: Staff & service
The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Staff & service, room comfort

Nice for the money just needs updating

Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Stayed 1 night in Feb 2025

10/10 Excellent

Echo

Liked: Staff & service, amenities, property conditions & facilities
Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
Stayed 1 night in Apr 2024

10/10 Excellent

juan carlos

Nice and warm place, maintenance needed, but it´s a good option . I loved that my window was near the 1-10, but it was really quiet.
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Hotel was OK, clean, the rooms are spacious, comfortable and quiet (even though the location is right next to the freeway); however, the bathroom felt dated, in need of renovation. And since the hotel does not have room service, I did not feel it necessary to leave a mandatory deposit of USD $50 per night.
Stayed 1 night in Jun 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, from the beginning friendly guest service at check in, loved the indoor pool and spacious clean rooms. I felt comfortable and relaxed my whole stay. Only thing was the ice machine did not work and the water vending machine took my money and didn't give me anything. But other than that this hotel is in a great location right off the freeway and I would stay here again and again. Also excellent price!
Stayed 1 night in Apr 2024

8/10 Good

Liza

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Bed was comfortable. Place is nice. Mattress in pull out was dirty. Pull out couch was dirty. That place could be better maintained. Won’t keep me from coming back though.
Stayed 1 night in Apr 2024

6/10 Okay

Mauricio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Ehh.

The service and front desk staff were very nice but the cleanliness is horrible
Stayed 1 night in Oct 2023

6/10 Okay

miguel

Disliked: Staff & service, amenities
not a good service, breakfast was bad poor and it wasn´t enough for all guest at the moment
Stayed 2 nights in Nov 2023

6/10 Okay

Mario

Liked: Staff & service, room comfort
Disliked: Cleanliness

I’ll remember the hair and those eggs…

Check in and out was excellent. The staff is friendly and efficient. In the room, shower was not very clean. Hair everywhere. Bottom of the bathtub pretty much grey. The breakfast is terrible, flavor wise, staff that runs it is not friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Bernadette

Liked: Cleanliness, room comfort
Overall the hotel was ok, room for family was comfortable. Only thing was breakfast. Coffee was cold and toaster only one side worked. Had to wait to use. Vending machines were not working no Ice on 3rd floor.
Stayed 3 nights in Dec 2023

4/10 Poor

Maricruz

Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. However the building is run down, and the room was very dirty. The bathtub was extremely dirty the sheets and pillows had stains. The tables, coffee tables and microwave countertop was dirtty a d sticky like it was never wipped or cleanes. There was rat poop on the beds
Stayed 2 nights in Jan 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I saw that it’s in a construction state but the conditions were awful. Stains everywhere and outdated in every sense. I have about -10 pictures that support these statements. Really bad shape all around. I think this location will bounce back being in a prime location - with twin peaks in walking distance, there are some nice options. As far as the hotel goes, they should really shut it down until the upgrades are completed. I stayed in other locations for the same amount paid here, that have 3x better amenities. I should really get my money back as I checked out the second I woke up In the middle of the night. El Paso is a work in progress and I would to see this location thrive…. Side note, cats everywhere outside. I’m rooting for a remodel here.
Stayed 1 night in May 2025

2/10 Terrible

Arnold

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was accomodating, upon checking in to our room we open the door and the room was never cleaned so we got moved another room. The restroom was very dirty, the shower and tub was moldy. Asked for another room nothing was available besides a smaller room so just sucked it up for the night stay.
Stayed 1 night in Dec 2023

2/10 Terrible

paulo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
Stayed 2 nights in Sep 2024

4/10 Poor

Nelson De

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building needs updated. Pool was never open and when we took a look it looked dirty. Breakfast was cold bread was hard, no fruit at all. Room did not have smoke detector. Couch in room was dirty with stains. Had to take my key to front desk to re-program 2x and the girl that did it the 2nd time did not say a word to me even though i said please thank you have a good afternoon, did not get a word from her at all. Like the area where it’s located due to having options where to eat and shop.

6/10 Okay

Ben

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We will start with the positive: * The bed was comfortable * A/C worked well * Breakfast was eggs, sausage, yogurt, bread options, cereal, and make your own waffle Bad: * They are doing remodeling which was never disclosed * The hotel was dirty (this seems to be a El Paso thing) * Fire Alarm went off multiple times from 7:45am till 8:30am. (We had left at 8:30 so not sure after) * Pool closed * Ice machine broken * Our door had no deadbolt or chain lock option At the end of the day it was a place to sleep but our family will more than likely try to never stay in El Paso as we travel. The lack of transparency is disappointing and based on the bad feel like the price should have been different.
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this staff is amazing.the hotel itself was horrific. the indoor pool would be opened and closed. should have remained closed there was a film on top of the water with brown fuzzy stuff along the bottom. one staff member advised us it was not safe. that they wouldn’t get in it. health department needs to check out that pool. no laundry for guests as advertised in the room the bed frames are sticking out so prepare to either bruise, scratch or cut your shines and feet. the couch was stained. the shower floor has mildew. shower curtains moldy we found a nice hairball in the bathroom as well. not to mention the big bubbles above the shower from the room upstairs. carpets are scary as well. i feel so bad for those employees busting their butts to help their guests the best they can with the conditions of the building itself. whoever owns this ought to compensate that staff. then be held accountable for the condition inside.
Stayed 5 nights in Dec 2023

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Easy parking. Close food.
Stayed 2 nights in Oct 2025

8/10 Good

Ann Marie

Liked: Staff & service
This hotel was undergoing renovations, but the lobby area looked really nice, and I loved the shower pressure.
Stayed 1 night in Nov 2025

2/10 Terrible

Sara

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under remodeling, dust everywhere. Noise from construction didn't allow for much relaxation and rest.
Stayed 2 nights in Dec 2025

8/10 Good

Barbara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is under construction and new management.
Stayed 1 night in Oct 2025