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Hotel El Paso

2.5 star property
Begin your day with a warm breakfast buffet then tackle work or play from this hotel’s central location.

Choose dates to view prices

Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

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The price is ￥13,890
￥16,320 total
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Jan 18 - Jan 19
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About the neighborhood

Map
79922, TX, El Paso, 949 Sunland Park Dr

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.3 km
  • Sunland Park Mall - 7 min walk - 0.6 km
  • El Paso Desert Botanical Garden - 2 min drive - 1.9 km
  • Western Playland Amusement Park - 2 min drive - 3.1 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.5 km

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 23 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Circle K - ‬18 min walk
  • ‪Twin Peaks - ‬6 min walk

About this property

Hotel El Paso

Hotel near Sun Bowl Stadium
You can look forward to a shopping mall on site, dry cleaning/laundry services, and a fireplace in the lobby at Hotel El Paso. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, a computer station, and multilingual staff
  • Smoke-free premises, newspapers in the lobby, and a front-desk safe
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Is Hotel El Paso pet-friendly?

Yes, Hotel El Paso allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Paso?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Paso?

Check-out is at 11:00 AM.

Where is Hotel El Paso located?

Located in Northwest El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 mi (3 km).

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Reviews

Hotel El Paso Reviews

6.0

5.8

Cleanliness

8.2

Location

6.8

Staff & service

5.8

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 221 out of 1005 reviews
Rating 8 - Good. 175 out of 1005 reviews
Rating 6 - Okay. 188 out of 1005 reviews
Rating 4 - Poor. 174 out of 1005 reviews
Rating 2 - Terrible. 247 out of 1005 reviews

Reviews

2/10 Terrible

Sara

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under remodeling, dust everywhere. Noise from construction didn't allow for much relaxation and rest.
Stayed 2 nights in Dec 2025

8/10 Good

Ann Marie

Liked: Staff & service
This hotel was undergoing renovations, but the lobby area looked really nice, and I loved the shower pressure.
Stayed 1 night in Nov 2025

2/10 Terrible

Damien

Disliked: Cleanliness, property conditions & facilities
There was nobody at the front desk. We called the number that was provided on the counter, and we could hear the phone ringing in the back room. I walked around the property and it is very apparent it is under remodeling, After many phone calls went unanswered, my buddy went across the parking lot, and found that the one employee was responsible for both hotels. The worst check-in experience I have ever had.
Stayed 1 night in Dec 2025

4/10 Poor

Jesus Moises

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We reseved a 2 queen bed room and they gave us just one bed and a couch, telling us the hotel was overbooked and there was nothing they could do about it until next morning that we could speak with management.
Stayed 1 night in Dec 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service
Good staff. Hotel needs to be renovated. Very old. Bath tub was in really bad shape
Stayed 3 nights in Oct 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and nasty
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!
Stayed 1 night in Oct 2025

4/10 Poor

Joanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property under construction not as expected
Stayed 1 night in Sep 2025

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Mar 2024

2/10 Terrible

IRENE

Disliked: Property conditions & facilities

No more breakfast offered

Not very good stay. Said there was free breakfast, and there is no linger breakfast available in this hotel. Rooms Are not very clean, the couch in the room was full of stains. Swimming pool was closed.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Aug 2025

6/10 Okay

Alejandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room

The walls were so dirty trash on floor and in cabinets stains on couch
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Room comfort

Needs improvement

The a/c of our room had no fan speed adjustments. The a/c was working on its lower level but not cool very good. They removed the courtesy breakfast. The inside pool is still under construction.
Stayed 2 nights in Aug 2025

2/10 Terrible

Maribeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

still being renovated

This hotel is almost impossible to find as there is no sign on it. I had to go across the parking lot at Blaze Hilton to figure it out. That person said they'd be right over to check me in. It took her 10 min to come over. It is still under renovation. Pool is closed for renovation. None of this is mentioned in website, in fact website says newly renovated. Sheet had a hole in it and there was no battery in the smoke detector. IHG needs to get it together regarding this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

EDUARDO I.TERRAZAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at our shopping weekend, near the outlets, sundland park, downtown, and many more, the price it is right
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Very Friendly. Would definitely stay again
Stayed 2 nights in May 2024

10/10 Excellent

Darien

Liked: Staff & service
The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Staff & service, room comfort

Nice for the money just needs updating

Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Stayed 2 nights in Oct 2024

6/10 Okay

Israel

Liked: Staff & service
There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

10/10 Excellent

Joaquin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Everything is old and about to brake
Stayed 1 night in Mar 2025