4/10 (不満)
Petr
家族旅行
2026 年 3 月 23 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is a review for a property that we were provided instead of Dar Malika. Supposedly, there was a water leak. But we searched the neighborhood for a door that would look like the one on the picture and couldn't find anything like it.
The replacement was in the same general location so, initially, we did not mind that much. However, as we started using the unit, things turned out much worse.
Cons:
- Significantly smaller
- Seemed older
- Dirty
- Very cold – one small portable heater was provided.
- Wet and often stinky
- Tiny bathroom - a toilet and a shower in one narrow room with very little space around
- Shower curtain was moldy
- Broken toilet paper holder
- No body soap/shower gel, only shampoo provided
- Bread or cookie crumbs under the dining table
- Kitchen ware not clean and no basic stuff like salt/pepper/sugar/paper towels
- Stinky pillows and linens
- Missing a set of towels - when asked for it, a robe and a small towel were left outside the unit. But both were very stinky (wet dog smell) and we could not to use them.
- Sticky bedroom wall
- Finger-width hole all the way through the wall. Perhaps ready for a cable?
The communication with both the owner and the manager was challenging. Manager only spoke/wrote French, the owner used both English and German for WhatsApp messages. Had to use WhatsApp machine translation. Some of our requests (partial refund, body wash) were ignored.
Pros:
- Good location
- Great views from the terrace
Petr
2026 年 3 月に 2 泊滞在