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"I wouldn't stay anywhere else for access to Zermatt. The hotel is impeccable. This year there is a new shuttle service to Zermatt. Immaculate vehicles with very friendly and very informative drivers. It made a huge difference to the shuttle train and less expensive."

"Perfect stay"

"The staff was extremely helpful. They gave great suggestions for our very brief visit. The only thing that was less than we wanted was the laundry facility which was very small and didn't dry fast enough. But the staff again was very accommodating to our needs, so this really isn't a complaint. It's just a comment."

"Excellent location in the heart of town. Room comfortable. Only negative was the shower, as the holder for the shower head needed fixing"

"Room was incredible. So beautiful. Highly recommend. "

"Overall: 9/10; Location: 9/10; Amenities: 10/10; Communication: 10/10 The room was clean and well-appointed, and the beds were comfortable. Breakfast was excellent and the breakfast area had a great view of the Matterhorn. Very friendly front-desk staff. Hotel is about a 7-min walk from the Zermatt station."

"The spa is the best! And the hotel staff is very friendly"

"Super helpful and friendly staff, lovely environment and service"

"everything's great"