Absolutely amazing hotel! Everything was incredible. We would definitely stay here again.
Theron
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Dustin
2025 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everybody was amazing!! What a fantastic experience
Dustin
2025 年 7 月に 5 泊滞在
6/10 (普通)
Gwenllyn
2025 年 7 月 20 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The price point is high for the room we had, which did not look anything like what was advertised. If you like being in the center of the tourist stuff, this is a good location, but there are other hotels close enough that are less expensive. Lovely building in the front (Grand Cafe), but that seems to be a facade. I checked the date of the last renovation and it was a long time ago, hence the impression that the place is just tired. And breakfast is not included.
Gwenllyn
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Andrew
家族旅行
2025 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent experience throughout.
Andrew
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
rich、Plattsburgh
家族旅行
2025 年 7 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fantastic stay
rich
2025 年 7 月に 4 泊滞在
10/10 (非常に良い)
Ruth
2025 年 7 月 6 日
Ruth
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Mark
2025 年 6 月 28 日
Mark
2025 年 6 月に 4 泊滞在
10/10 (非常に良い)
Karen、Omaha
家族旅行
2025 年 6 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fabulous staff and location
Karen
2025 年 6 月に 2 泊滞在
8/10 (良い)
calhoun r
2025 年 6 月 24 日
calhoun r
2025 年 6 月に 2 泊滞在
4/10 (不満)
Chandini、Parker
カップルで旅行
2025 年 6 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful hotel and excellent location. Right across from the train station (2 mins) and all of the cool places were just around the corner. The bathroom was amazing! With built in speakers, a heated towel stand, rainhead shower and a double vanity. BUT the service was non existent… we walked up 9 flights of stairs with 2 suitcases because we were not aware that there was an elevator from the street. We were exhausted when we got to the hotel. The reception staff was very nonchalant and instead focused on getting our credit card for payment. In our 3 days, none of the staff acknowledged us or interacted with us. In fact, they did a great job of blatantly ignoring us. Only on the last day, as we checked out, a nice young man named Ben interacted with us.
Sadly, though the location and elegance was amazing, I would hesitate to recommend this hotel. They need to train their staff better and improve the service level.
Chandini
2025 年 6 月に 3 泊滞在
8/10 (良い)
Steven、Scarsdale
2025 年 6 月 15 日
良かった点 : 設備とサービス、施設のコンディションと設備
Central convenient and nice
Steven
2025 年 6 月に 2 泊滞在
6/10 (普通)
Kathy
家族旅行
2025 年 6 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Unfortunately this grand hotel has a very loud rock music pub on back side so don’t get a room on the backside of this hotel unless you want loud music til 2am :/ the room was spacious and nice except we couldn’t get our sleep and staff could not do anything about it ; also glad we waited to rent our car too we were leaving Edinburgh bc parking is horrible ; we used uber everywhere !it us walkable to so much history and shopping , pubs & the castle ! We had a “salad” in the resyuranut which was over priced and not so great
Kathy
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Michael
2025 年 6 月 12 日
Michael
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Angela
家族旅行
2025 年 6 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The morning breakfast is excellent and rooms are spacious though a bit worn down in spots. Our coach had three tears in the back of it and some linen had some tears. I’m not an overly picky person but felt I should point it out so they can see the feedback.