The house was very cute & yard wonderful once we got back door security bar off. Unfortunately that's where any chance of a positive review ends.We didn't receive any check-in info so reached out via VRBO on the morning of our arrival. Tried multiple times to reach out & when no response past check-in time, called. Was told the app is broken & they would manually send instructions in 5 minutes (if they knew app was broken, they should have manually sent). When didn't arrive again, called & was told to use WhatsApp instead. When still didn't arrive, called again & suddenly they arrived 3 times. No check-out instructions provided so we did the standard check-out: used towels in the bathroom, start dishwasher, garbage out, check windows and doors, etc.Other feedback: Listing shows a dryer and hair dryers. THERE ARE NONE. OVERWHELMING perfume smell from approx 12 reed diffusers of different smells. We had to put them outside due to the horrific, painfully overpowering smell. There are no windows upstairs so the smell & heat were unbearable up there. Our son had to sleep on couch downstairs because of a terrible headache due to stench. Bedding & towels smelled like they had been drenched in febreze-type laundry detergent. Pubic hair on floor behind downstairs bathroom door so cleaning wasn't thorough.I don't like leaving reviews like this; it isn't comfortable and makes me feel icky, but this place made the end of our trip no fun.