Find Hotel with a Concierge in Eastern Anatolia

"Great service by the staff all around. When I asked if there were any stores that sell homemade rose jam, they called around and brought me one! Just excellent service by the manager Mehmet and staff."

"Great customer service and good place to stay. "

"We were treated as honored guests at this beautiful hotel. Situated less then 10 minutes walk from the centre of Kars, Katerina Sarayi is bordered on one side by a lovely garden next to the rushing Kars Stream, and a steep, rocky rise to Kars Castle at the back. This is fairy tale accommodation, with beautiful rooms, excellent breakfast and royal attentivenes /courtesy from management and staff. Drinks - hot and cold - were always available in the garden and the lobby is warm and cosy, despite...

"I expected a little more from this hotel property, since it was the highest rated property in Elazig. However, the hotel smelled stale and like cigarette smoke although the hotel seemed very clean. I was disappointed with the hotel breakfast as the choices were very few, and there was no person on duty to serve customers. However, I understand this may not be the busy season as there were not many customers there.Tthe staff were very nice and appeared to be trying their best. "

"it is suitable hotel dependent the price. I'll Rebook this hotel next time"

"Liked: great authentic experience. Very close to all the dining options. Did not like: You need to walk up steep stairs to get to the hotel and leave your car on the roads. Breakfast is disappointing. "

"Convenient and clean."

"The hotel is pretty but the lobby is HOT. They do not have AC in the lobby and around the pool table so therefore you cannot use that part of the hotel unless you want to sweat. We stayed in malatya for visit family and therefore booked the suites which provide living room. Once upon check in we were given regular rooms. When we saw the room we had to go back to reception and remind them our booking were for suites. They changed our rooms to suites and Unfortunately we were told no visitors...

"Resepsiyondaki ışıl hanım bildiğimiz ali kıran baş kesendi uslüp çok sert ve kabaydı terbiye sınırlarını aştı . Gerekli şikayetlerimi Yaptım ama ne kadar faydalı olur bilemem ..."