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The Pier Hotel

3.5 star property
A peaceful retreat awaits near South Downs National Park, where attentive staff create a welcoming atmosphere in this tranquil Eastbourne getaway

Choose dates to view prices

The Pier Hotel sits in Eastbourne City Centre, welcoming travelers with complimentary in-room WiFi. Guests appreciate the smoke-free environment and convenient location that puts South Downs National Park within easy reach for day trips and outdoor adventures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
The current price is ￥10,050
￥12,060 total
includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the elevator.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is The Pier Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Pier Hotel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Pier Hotel on May 31, 2026 start from ￥10,050, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Pier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:30 PM– 6:00 AM for a fee of GBP 30.

What time is check-out at The Pier Hotel?

Check-out is at 10:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is The Pier Hotel located?

Nestled on the beach, this Eastbourne City Centre hotel is within a 10-minute walk of Eastbourne Bandstand, Eastbourne Pier, and Cineworld Eastbourne at The Beacon. Devonshire Park Theatre and Eastbourne Heritage Centre are also within 10 minutes. Eastbourne Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 105 out of 293 reviews
Rating 8 - Good. 103 out of 293 reviews
Rating 6 - Okay. 45 out of 293 reviews
Rating 4 - Poor. 22 out of 293 reviews
Rating 2 - Terrible. 18 out of 293 reviews

Reviews

Verified

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. On arrival, I was made to feel welcome and the hotel policies explained in a friendly manner including the WiFi password. The room was cleaned during my stay and there were complimentary amenities left in reception for guests outside of normal hours . This was a nice touch to be able to get extra milk for coffee late at night. Lovely friendly staff ,and great security . The location of the property is excellent. I would return again .
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good value for money
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice hotel

Nicely situated hotel, clean and comfortable with lovely helpful staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, really nice staff, central to everything we went to.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to evergthing Good location
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful and charming staff
Stayed 1 night in Apr 2024
Verified

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel .

Old hotel but looks to have been refurbished to a good standard .Room was overlooking the sea front and a good breakfast to start the day .Parking available with a hotel voucher at two pounds a day
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with very friendly and helpful staff. Would definitely return
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pier Hotel, excellent service

The staff at The Pier hotel were just fantastic!!super friendly, welcoming and helpful. We were staying for the Eastbourne triathlon and it transformed our weekend.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

I stayed for three nights at The Pier Hotel & I was very happy with the location, the hotel & the staff. Top place. Would recommend!
Stayed 3 nights in Aug 2023
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small but very nicely decorated. Great view of the pier. Breakfast was very tasty, plenty of choice and a reasonable price.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night and wish it had been longer. Lovely comfortable room and beautiful views. Service also excellent, will definetly come again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great hotel, right on the sea front. Staff friendly and helpful. Room clean and ample room for three. Shower goid.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The hotel is in an excellent spot and the staff were brilliant. The web site is a little misleading as the emerald bar is not open and no food available in the evening Our ‘sea view’ room had limited view.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD ROOM AT A GOOD PRICE

Room was perfectly acceptable (room 210) - ensuite was clean, nice mirror in main room, comfy bed with a good supply of teas/coffees. Good location opposite Eastbourne Pier. Only negative is a nasty stain on the wall 0n the right hand side of the bed - looks like someone has puked against the wall.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for pier, promenade and town. Great views from our seaview room which was also a good size and quiet with solid walls. Looked to be recently upgraded. Slightly awkward pedestrian access to hotel as nearest light-controlled crossing is closed but not hotel’s fault!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A safe choice

It's a safe choice for a night or two in Eastbourne city center. Amazing view of the pier if you go with a room with a view. Nothing fancy but quite cozy.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Csaba

Liked: Staff & service, property conditions & facilities
Had issues with the cleaning but it was rectified. Staff is professional and welcoming.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

null

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Good location, right opposite the pier and excellent for the promenade / beach. Took about 15/20 mins to walk into town. S good selection of restaurants on Terminus Rd which was about 5 mins walk away. On street parking (via permits from the hotel) for £2.20 a day, which was very reasonable. Room was good, with sea views, and everything we needed. All in all a good value hotel, I’d stay here again if I came back to Eastbourne.
Stayed 1 night in May 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
The main area in the room was good; however, the bathroom needs some attention - loose tap, musty smell and rust in places.
Stayed 1 night in Sep 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property as just been taken over by new owners. The hotel manager is very polite and made you feel welcome. The room we stayed in was clean and adequate for me and my wife. The property has no catering facilities or bar so it is room only which did not bother us as there are plenty of restaurants, cafes and bars around the hotel. All in all a very pleasant stay.
Stayed 6 nights in Aug 2024
Verified

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
I didn't like the shower as it kept beeing realy hot and also there was no evening restaurant at the hotel. I like the room as it was nice and spacious
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Keith

Liked: Staff & service, room comfort

Great location, the hotel was almost okay.

Positives. Great location, good breakfast selection, friendly staff. Nefatives. The room was not very big and a bit noisey. The cleaning could of been better. £5 for a small bottle of beer!!!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Dipali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money for our family apartment. The staff and service was great too. Unfortunately I left a device linked to my laptop there and I was panicking about how to get this back. The team were so helpful in finding it and had it posted back to me too. Thanks guys!!!
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Bisera

Disliked: Cleanliness, property conditions & facilities
In a very convenient location! Defiantly they need to do more about the cleaning! Was no hot water!
Stayed 1 night in Aug 2023