イーストバレー ホテル

「満足でした。」

「Unfortunately, our stay was disappointing. We found a cockroach in the bathroom around 1:30 AM on our second night, which made us uncomfortable using the shower afterward. We reported the issue to the hotel the following morning and provided photo evidence with timestamps, but the property refused to offer any refund or compensation. I understand that issues can happen at any hotel, but the way management handles them matters. The lack of accountability and customer service was the most...

「Great stay!」

「いつもはカールトンオークスに泊まるのですが、初めてベストウエスタンに泊まってみました。スタッフは素晴らしく、朝食も気楽に取れる環境で素晴らしかったのですが、 トイレが…壊れてました💦　うまく流れないんです。フロントに拙い英語で訴えたのですが、直しておくとの事でしたが、きちんと直ってなくて。他の家族の部屋のトイレを借りてましたが、非常に不便でした。」

「Parking was limited on the pool side . They only had 1 handicap spot and 5 other spots so if you got back late there was no parking close to the room so if your handicap its to far of a walk 」

「I liked the tiny room with the decent nightly rate.」

「horrible. didn’t stay the full night 」

「リピーターです。いつも、スタッフの方が，親切。 very happy, 静かな，大人の、時間。楽しみました。」

「I didn't like the fact that the rooms were not ready during check-in. I believe about 20 people were waiting for their rooms, with about a 30-minute delay. The furniture in the room had broken handles, which were okay, but it would have been nice to be able to open a drawer. Other than that, I would stay there again. The staff and amenities were wonderful, and the best part was the links golf course.」

「The hotel is very new (recently built and completed), so everything is in pretty good shape. The location (for us) was very well located, with easy access to local stores, coffee & fast-food, and the freeways. We stayed for 6 nights, and were located on the west-side of the building, 2nd floor. There was a bit of nightnight-time highway noise (from the freeway), but not terrible. However, the metal bed frame was pretty noisy (it "clanked" virtually every time you moved, rolled-over, etc.), as...

「タクシーが、取れず、困っていると、スタッフが、丁寧にUberのアプリのダウンロードから、予約まで、手伝ってくれて助かりました。」

「I will stay here again! 」

「The accommodations are impeccably maintained and offer a wide array of recreational facilities for children. The unit itself is generously proportioned, and the bedding is of exceptional quality.」

「Lets be honest, this is a motel turned into a hotel. First off, room smelled like mildew as soon as I entered. The floor was dirty. I could feel the dirt under my feet and really noticed when i got into the shower. The AC barely worked. The AC unit was held together with actual duct tape! The front door barely closed. I would not recommend staying here and wont ever be staying at a Ramada by Wyndham ever again. 」

「とても良かったです」

「wonferful」

「9/10 for the value!」