イースト ミッドランズのアパートスタイルホテル

「The room was spotless」

「No communication ended up in hospital messaged them no reply messaged again no reply nearly week gone now still nothing from them 」

「It was hard for me to check in without a reception, I needed a help from a guy who lives there.」

「Good : Easy to find, great comms, generally very clean indeed, quality of bathroom (great shower) and general decor far exceeded my expectation. Bad : False fire alarm at 4.30am, used underwear and socks from.previous guest in a drawer.」

「Staff very helpful」

「This hotel far exceeded our expectations it was more like a mini resort and wished we could have stayed longer than the 3 nights.. perfect for exploring the local attractions and only 40-45mins to Alton Towers. The room we had was a 2 bed apartment in the main building, which was much bigger than the photos. The amenities were awesome and there’s a range of free activities and entertainment that was put on whilst we were there. The staff were also amazing, we will be back for sure :-)」

「Dirty, very poor health and safety. No lighting on the stairs or entry to the building or apartment. No evidence of CO monitor. Cutlery dirty and only enough for 3 and not 4 guests. Only 3 sests, all of which wobbly with screws missing and unstable to sit on. Crockery dirty and damaged and only enough for 3. Bedside cabinet fallen apart. Sofa beds supposed to be double, but were single and 1 broken and heavily stained. Cigarette butt found on the floor. Only 3 towels provided. Gap around shower...