Find all hotels by Palladium in East Coast

"Arrived to a “family friendly” resort with a 4 month old. Absolutely HORRENDOUS Food is terrible, minimal reservations with same food as buffet just served in a separate restaurant. Showers are falling off the walls and the shower POURS out into that bathroom. Mosquitoes swamped in the rooms eating us alive with walls crumbling apart. Terrible customer service A “family friendly” resort with no freezers for moms that breast feed and over produce. Leaking ac units all over the place especially the rooms. Garbage view that was supposed to be garden view building four facing adults side with a rancid smell. Safety. Someone tried breaking in our room at 2am. Almost busted down our door and the phone was not working to call the front desk nor was their phone when I used my personal phone. Gave the guy a warning and let him back on the property. I had a 4 month old with a stroller and the elevators either don’t work or you have one that goes up and one the goes down, in separate areas. Just a very inconvenient place overall. Bad service, bad food 1000/10 DO NOT RECOMMEND."

"Music everywhere was way too loud. Some staff were great then there were others that just made everyone look bad."

"The rooms were clean and the food was excellent"

"Great hotel experience all staff and associates were friendly and professional. Thank you for a great vacation. Look forward to visiting again soon"

"Clean"

"Excellent, 5 Stars!"

"The property was very clean. The staff was very attentive and the food was well prepared"

"Beautiful hotel with amazing potential, but unfortunately the food and restaurant experience really hurt the stay for us. The rooms are modern, extremely spacious, and very clean. The hotel itself is beautiful, the pools are large enough to feel relaxing and private, and the beach is super close with golf carts constantly available. However, the food was honestly some of the worst we’ve ever had at a hotel. We’re not picky eaters at all, but there were multiple things we literally could not eat. As Dominicans, it’s disappointing thinking tourists may leave believing our food is bad when our country actually has amazing cuisine. It honestly felt like the hotel prioritized cutting costs over providing a quality dining experience. We’re not expecting elite gourmet cuisine at an all inclusive, but at the very least the food should be enjoyable and consistently edible. The staff around the property were very nice and helpful, but unfortunately most of the restaurant and buffet staff were rude and unwelcoming. We also didn’t love how persistently packages and “opportunities” were being sold by concierge, to the point where it felt uncomfortable. Overall, the property itself is gorgeous and we still enjoyed many aspects of our stay, but the food and restaurant experience would keep us from returning."

"Excelente! ✨"