「The hotel needs renovation and better hygiene; the food was poor and scarce, with only one buffet for the entire (very large) hotel; the rooms are old, and the air conditioning doesn't work. I wouldn't go back even if it were free.」
「Room cleansing is the worst.
It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues.
The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal.
This place was rated harshly because it is 4 stars.」