ダッチタウン ホテル

「Rooms huge, everything new, parking easy. Some parts still seem to be under construction, so there is an uneveness to the experience, but I'm sure it will be great. The one thing that was off-putting was the woman manning the desk when we checked in. She was curt and not welcoming. 」

「Yes but very limited options」

「Yes」

「Hotel was welcoming, pool was nice for kids, meals were provided and access to highway was very good. Staff was excellent and helpful」

「The room was ok. There were some small stains on the sheets like pen marks or it touched something dirty. The tv did not work, phone was unplugged and wire behind the night stand which did not look like it had been cleaned. Tge rest was ok. 」

「Breakfast was good and the room was clean 」

「I think it may have recently changed ownership. This property needs a lot of work, they try but seem to be lacking customer service skills. Room was clean and basic, on the third floor, after getting our belongings to our room we went for dinner. Came back and the elevator is broken. Today had to use the stairs to get our belongings back to our vehicle. I know this is our of their control but an offer of assistance would have gone a long way. 」

「トイレの詰まりにもすぐ対応いただけた。」

「全てのサービスが高品質だった」

「Enjoyed our stay. Clean facility 」

「I booked this specific Drury, knowing that it was not directly in downtown St. Louis because of their exceptional rating of 9.6. They should have been a 10!! We came for a short 3 night vacation with our two kids. The pool was warm/heated and it was both inside and outside. We book on amenities so this was perfect. The hot tub was amazing to soak after spending all day at the FREE St. Louis zoo and then all day next day climbing and crawling at the City Museum (they do not offer a discount...

「スタッフの対応がとても素晴らしい。空港シャトルバスを呼ぶ際、英語が苦手な私の電話にも親切に対応して頂き、気持ちよく迎えに来てくれました。空港へはチェックアウト時に申し出れば送ってくれます。 また泊まりたいです。」

「.」

「The breakfast menu was fresh.」

「ロングドライブの後の宿泊でしたが、快適に滞在出来ました。」

「room very clean pretty plain for a suite very spacious and comfortable 」

「I chose this hotel because of good reviews of its clean rooms and good breakfast. However it is not so. There was no person at the reception and a note is posted on the counter when I arrived. I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead. Does it mean we should not believe reviews? Maybe I visited this hotel in a bad timing. Or the conditions and situation of American hotels have changed badly. 」