Hotel Mirage Düsseldorf-Neuss

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Hotel Mirage Düsseldorf-Neuss provides a shopping mall on site and more. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is ￥8,377
￥8,964 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room

A hotel room with a bed, a nightstand, a lamp, a mirror, and a wall-mounted picture.

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with two beds, a city view, green curtains, and a painting on the wall.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A neatly made bed with a fluffy white blanket and a card that reads "Hotel Mirage."

Standard Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a small table, and a chair.

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Single Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Comfort Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Twin Room

A hotel room with a double bed, two bedside lamps, a large mirror, and a framed picture on the wall.

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Standard Triple Room

A hotel room with two beds, a TV, a mirror, and a window with curtains.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room

A modern hotel room with a bed, desk, chair, and a painting on the wall.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Innenstadt neighborhood, Hotel Mirage Düsseldorf-Neuss is connected to a rail/subway station. Travelers eager for a bit of culture can stop by Mitsubishi Electric Hall, while those who have shopping on the agenda may want to visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Visit our Neuss travel guide
Map
41460, NRW, Neuss, Krefelder Str. 1

What's nearby

  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    25 min drive - 12.5 km
  • Port of Neuss
    6 min walk - 0.6 km
  • St. Quirinus Neuss
    10 min walk - 0.9 km
  • Clemens Sels Museum
    19 min walk - 1.6 km
  • Merkur Spiel-Arena
    25 min drive - 25.0 km

Getting around

  • Neuss Central Station
    3 min walk
  • Niedertor Tram Stop
    6 min walk
  • Düsseldorf Intl. Airport (DUS)
    26 min drive

Restaurants

  • Oguz Döner
    1 min walk
  • Flotte Theke
    2 min walk
  • Mauerwerk
    7 min walk
  • Hafenbar
    10 min walk
  • Café Heinemann
    4 min walk

About this property

Hotel Mirage Düsseldorf-Neuss

  • Hotel located in Innenstadt
  • Hotel Mirage Düsseldorf-Neuss provides a shopping mall on site and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), express check-out, and a banquet hall
    • A 24-hour front desk
  • Room features
  • All 75 rooms offer comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with shampoo
    • Separate sitting areas, mini fridges, and digital channels

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  • Housekeeping
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Frequently asked questions

Is Hotel Mirage Düsseldorf-Neuss pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mirage Düsseldorf-Neuss?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Mirage Düsseldorf-Neuss on Nov 4, 2026 start from ￥8,377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Mirage Düsseldorf-Neuss?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Mirage Düsseldorf-Neuss?

Check-out is at 11:00 AM.

Where is Hotel Mirage Düsseldorf-Neuss located?

Located in Innenstadt, this hotel is 0.3 mi (0.5 km) from Port of Neuss and within 3 mi (5 km) of Freizeitpark Heerdt and Jever Fun Skihalle. Rhine and Seestern are also within 6 mi (10 km). Neuss Central Station is only a 3-minute walk and Niedertor Tram Stop is 6 minutes.

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Reviews

Hotel Mirage Düsseldorf-Neuss Reviews

7.4

Good

7.6

Cleanliness

7.0

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 18 out of 100 reviews
Rating 4 - Poor. 8 out of 100 reviews
Rating 2 - Terrible. 13 out of 100 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really clean and all the building was really comfortable and so easy to reach from everywhere
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nice room. Very ventral location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was very good and staff was so kind
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and the hotel's location was very central. 2 minutes walk to central neuss station - next to shopping and eating places. The room sizes are good. These are the good points. The minus point is that the hotel is a bit old. I can see that they are renewing slowly - heaters are renewed, tv is renewed etc. My only complaint was about the pillows. Other than that, good deal for the money
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip to Düsseldorf

The room was poor quality. The toiletts smell from cigarette very strong. The location of the hotel was good. Breakfast was not possible, but very near you could make breakfast.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you read this, stay away from this hotel! This was the worst hotel I’ve ever stayed at. I booked based on Expedia images (which appeared AI generated) and checked in online, but travel problems meant we didn't arrive until 2 AM, hoping to finally rest. Walking into the tiny lobby, two homeless people were sleeping on the floor and asked us for money and a lighter. We ignored them and went straight to the room. The room was nothing like the pictures completely filthy, no towels, and bugs on the bed and walls. We saw 3 bugs right away and immediately decided to get out of there. We found another hotel nearby and left by 2:45 AM. The receptionist wasn't even surprised about the bugs! She told us we'd get a refund and gave me a WhatsApp number and email to contact with. The next morning I went back to speak to a manager, but another receptionist just gave me the same emailand told me to request refund. I sent it, and have gotten zero response for almost 2 weeks. Save yourself the trouble. Spend a couple dollars more and stay somewhere else! Somewhere safe?
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Disliked: Amenities
Old hotel, limited service, no shampoo, only 2 x condtioner, no drinking water in room, unguarded. Luggage room etc
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Everything cool
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered: 1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness. 2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably. 3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience. 4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems. Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment. I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues. I look forward to your prompt response.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Preis Leistungsverhältnis
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist ziemlich ins Alter gekommen. Das Bad wies Schäden am Armatur auf was nur notbedürftig ausgebessert wurde. Die Möbel wiesen Macken auf, egal ob Wasserschäden oder am Bett sowie der ganzen Einrichtung. Meiner Meinung nicht kein gutes Preisleistungverhältniss. Anscheinend Aufgrund von Renovierungsarbeiten im Frühstücksbereich wurden nur Notbedürftig im Konferenzraum Tische zusammengeschoben und das Frühstücksbuffett, im wahrsten Sinne des Worte „hingeklatscht“.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Hotel muss renoviert werden. Kein Parkplatz und Bett gar nicht Bequem
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Man bekommt mehr oder weniger das, wofür man bezahlt. Die zur Straßenbahn gelegene Seite ist allerdings eine Zumutung: Bei jeder vorbeifahrenden Bahn wackelt gefühlt der ganze Raum, und auch die Güterzüge in der Nacht sind deutlich zu hören. Zum Personal lässt sich wenig sagen – außer, dass die Motivation spürbar gefehlt hat. Insgesamt wirkt das Haus etwas heruntergekommen und veraltet. Die Matratzen sind durchgelegen, und auch die Kissen haben ihre besten Zeiten hinter sich. Für den Preis gerade noch in Ordnung, mehr aber auch nicht.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Goede ligging met naast het station, aardige medewerkers en ruime kamers. Wel is de inrichting wat gedateerd maar dat vond ik geen probleem. Kan het hotel aanraden.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider sehr ärgerlich, wir kamen an dann wurde uns gesagt das Hotel sei überbucht und wir müssen nun in das City Hotel 100mtr weiter auf der selben Straße ausweichen. Das City Hotel befindet sich leider in keinem so guten Zustand und die Eingangshalle sowie die Zimmer entsprechen leider keinem hohen Standard, ebenso musste man sich dort den Balkon mit dem Zimmer nebenan teilen.. auf Nachfrage wurde mit Unverständnis reagiert. Wir sollen doch froh sein das wir uns City Hotel dürfen das sei angeblich ein Upgrade. Alles in allem leider eine sehr schlechte Erfahrung.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt Vielen Dank
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr sauber, tägliche Reinigung. Sehr gemütlich. Check in war unkompliziert.
Stayed 5 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- Das Zimmer war viel zu heiß - Keine Klimaanlage, nur ein Ventilator im Zimmer, den man sich nicht traut anzufassen. - Betten viel zu weich - Kabel hängen aus der Decke raus - Steckdosen am Nachtisch, nur auf einer Seite - Neue Toilettenpapierrollen dreckig - Am Empfang musste man zweimal warten, nicht mal eine Klingel am Empfang, damit man auf sich aufmerksam machen kann. Davon abgesehen, hat man mich auch kaum verstanden. Mittags 13 Uhr war mein Zimmer noch nicht fertig, da erst um 15 Uhr check in ist. So konnte ich erst Nachts um 0:30h Einchecken.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War gut nix zu sagen :)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer und gutes Frühstück. Rund um die Uhr Service top
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Schlechter Geruch
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Perfekt
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
In die Jahre gekommen.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte einen sehr angenehmen Aufenthalt in diesem Hotel. Das Personal war sehr freundlich, hilfsbereit und professionell. Das Zimmer war sauber, komfortabel und gut ausgestattet, mit einer sehr angenehmen Atmosphäre. Die Lage ist ideal und macht den Aufenthalt besonders praktisch. Ich kann dieses Hotel nur weiterempfehlen und komme gerne wieder!
Stayed 1 night in Apr 2026