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The Balmoral Hotel

4.0 star property
Travelers can unwind on a beautiful beach or head to nearby Durban Funworld for entertainment, with the convenience of childcare services available

Choose dates to view prices

The Balmoral Hotel offers a stylish Durban experience with an on-site restaurant serving Halal dishes and a terrace with spectacular views. Guests appreciate the attentive service at this upscale family-friendly property, where free WiFi keeps everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

About the neighborhood

Located in Durban Beachfront, a neighborhood in Durban, The Balmoral Hotel is in the suburbs and near the beach. The area's natural beauty can be seen at Golden Mile and Durban Beach, while Durban Funworld and uShaka Marine World are popular area attractions. Traveling with kids? Make time for Durban Botanical Gardens, or check out an event or a game at Moses Mabhida Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with skydiving. Visit our Durban travel guide
Map
4000, KwaZulu-Natal, Durban, 125 OR Tambo Parade

What's nearby

  • Beautiful Durban as the sun set from Moyo bar on the end of the pier
    Golden Mile
    3 min walk - 0.3 km
  • Clean ocean wave surging crashing towards shallow sandbars at surf city beaches of Durban
    Durban Beach
    2 min drive - 2.2 km
  • uShaka Marine World featuring signage and rides as well as a large group of people
    uShaka Marine World
    2 min drive - 2.2 km
  • Durban Funworld
    1 min walk - 0.1 km
  • Durban International Convention Centre
    15 min walk - 1.3 km

Getting around

  • King Shaka Intl. Airport (DUR)
    33 min drive

Restaurants

  • Joe Cool's
    9 min walk
  • Chicken Tikka Palace
    3 min walk
  • Roma Revolving Restaurant
    16 min walk
  • Grand Bay Spur Steak Ranch
    6 min walk
  • Island Style
    7 min walk

About this property

The Balmoral Hotel

Upscale family-friendly hotel near Golden Mile
Located close to Durban Funworld and Durban International Convention Centre, The Balmoral Hotel provides a terrace, dry cleaning/laundry services, and a 24-hour business center. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Newspapers in the lobby, 1 meeting room, and a porter/bellhop
Room features
All 95 rooms have comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 42-inch plasma TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 185 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Direct access to the beach
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

Frequently asked questions

Is The Balmoral Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at The Balmoral Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Balmoral Hotel?

Check-out is at 11 AM.

Does The Balmoral Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 470.00 per vehicle applies.

Where is The Balmoral Hotel located?

Offering direct access to the beach, this Durban Beachfront hotel is in the city center and within a 10-minute walk of Golden Mile and Durban Funworld. Durban International Convention Centre and uShaka Marine World are also within 1 mi (2 km).

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Reviews

The Balmoral Hotel Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 73 out of 205 reviews
Rating 8 - Good. 75 out of 205 reviews
Rating 6 - Okay. 31 out of 205 reviews
Rating 4 - Poor. 14 out of 205 reviews
Rating 2 - Terrible. 12 out of 205 reviews

Reviews

8/10 Good

Amanda

Liked: Property conditions & facilities
Disliked: Amenities
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, amenities
The hotel is in desperate need of a makeover. The rooms are clean, the water is hot, but the faucet can be replaced. You have to turn the knob around 5 full times before the water comes out. Then it's not even a smooth stream, but a multi angle spread. My room was located in the middle of the building between the stairs and the elevator. There are seats in front of my door, so it can get pretty noisy even late into the night. The area where the building is located is good....right in front of the beach with lots of food options. The staff were great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javid Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a good property in a sketchy area. The staff is friendly.
Stayed 10 nights in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Balmoral Hotel is a bit dated but clean. In my room the AC didn't initially work but two quick visits from staff and that was remedied. The bathroom is VERY TINY and the shower/tub requires a big step up to get in and out. The Balmoral is right on the beach and has lots of restaurants nearby which is convenient. There are vendors who set up at the beach too. Note the sockets are different than in other parts of South Africa. I didn't have the correct adapter here when I did in Cape Town and Sodwana Bay.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
Stayed 9 nights in Jun 2025

8/10 Good

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Stayed 10 nights in Aug 2023

10/10 Excellent

Gardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at South Beach
Stayed 3 nights in Sep 2025

10/10 Excellent

Elmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was comfortable with a good breakfast option Clean rooms and all amenaties was supplied
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time and they treated us Comrades runners well.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lihor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.
Stayed 4 nights in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived after a 29 hour flight from USA In checking in they did not find my booking which i had done online and later told that their system had nit updated,this booking was done a month prior and should have updated.Got my room after this delay and Pushed a heavy trolley to 3 rd floor where I discovered the room was not made and the former occupants still had things there and they were late to check out.How could the room be declared clean in the system Took more than 20 minutes to be moved to another room Found the room already open and the manager forgot to give me room keys Went down again to collect keys Came back twice and keys were not working At night there was extremely loud music and partying till 4 am right across the hotel Never had a minute of sleep Why can't the hotel work with local authorities to limit the time that people can play music at the beach This was my worst experience at a hotel and was planning to bro g a group of friends from USA and I will not subject them to this standard
Stayed 2 nights in Sep 2025

10/10 Excellent

Luís Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo perfeito, equipe cordial
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Proximity

Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing
Stayed 5 nights in Nov 2021

8/10 Good

Msawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Stayed 1 night in Aug 2021

2/10 Terrible

Norberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place

A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
nice stay for older building
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Staff & service

Family of 3 vacation

The Balmoral gives value for money but the infrastructure is quite old.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Stayed 2 nights in Nov 2019

2/10 Terrible

Russell, London

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Stuart, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice room and friendly staff plus in the best location in Durban.
Stayed 3 nights in Nov 2019

4/10 Poor

Faaiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise is a problem

Other guests are noisy and security is slack in controlling the noise. Street noise (prostitutes) are plentiful - keep windows closed
Stayed 3 nights in Aug 2019