2/10 (非常に不満)
Jeannie
家族旅行
2025 年 6 月 20 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was booked out to someone else which we found out by walking into a dirty cabin. They tried to move us to another cabin and charge us another $400.00 a night we asked for a full refund and they did grant that so thank you! Property was very overgrown and not handicap accessible at all. Photos on line looked nothing like it does now they look like they were taken 10 years ago. Most of Durango was booked up we got lucky and found a motel room for the night. My sister who has cancer had the pleasure of sleeping in a chair then going to chemotherapy the next day and then spending over a hour in a car to go home. Would not recommend nor will we be back!
Jeannie
2025 年 6 月に 2 泊滞在
