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"Everything was to perfection "

"Nothing was explain upon arrival. We had no clue about how to get around the resort and asked for someone to explain and we got nothing. Everything seems like a sale in an all inclusive resort where we thought everything was included. We weren’t aware of anything. The staff appears overworked and tired. More negative interactions with staff than positive ones."

"I had no air-conditioning"

"The resort was beautiful, and the staff was currently polite and extra intensive. I definitely will return again."

"The staff were immaculate especially Cora that was at the front desk. Great ambassador and asset to your team. There wasn’t anything I disliked. Customer service A+"

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Resort needs updating. Everything was very clean and the staff was very friendly and helpful. However, our curtains were not on track properly and very difficult to open/close. Food in the Samurai Restaurant and the Italian Restaurant was mediocre. We did find a good variety of offerings in the Buffet and chose to eat out on the patio for breakfast and dinner which was quiet and relaxing. The service in the buffet was good. Excellent desserts and omelettes too."

"10/10 ----WOW!!!--- This was the BEST VACATION WE HAVE EVER TAKEN TOGETHER!!!The property is JUST as described, if not even BETTER IN PERSON! It's bigger than I expected, and the ocean is steps away, just as described. We have NEVER relaxed so much in our lives! Ms. Annette is BEYOND AMAZING. Her food is INCREDIBLE. We enjoyed every single meal she prepared for us. We have never experienced anything like this: no cooking or cleaning... I had to be "sneaky" to even try to do the dishes! Ms. Annette is also so very kind, warm, & welcoming. This property truly wouldn't be the same without her. 3 ALSO... I had a medication debacle & boarded our first flight without my insulin. By the time we were boarding our connecting plane, (host) Karen called me & provided me with a doctor's phone# in Duncans - sent him my prescription, & when I stepped out of the vehicle upon arrival to the villa, Ms. Annette told me to put my bags inside, & to get back in the car because we were heading to the pharmacy. I WAS AMAZED! This property's "team" of WONDERFUL PEOPLE were there to fix the problem immediately! The beach... SO BEAUTIFUL! The water was GORGEOUS & crystal clear, sandy bottom - the prettiest I've ever seen. We've already booked for next year (as long as our dates work out) because we can't WAIT to RETURN TO PARADISE & all the wonderful people we met along the way. WE FELL IN LOVE WITH THIS PROPERTY, MS. ANNETTE, & the wonderful locals! THANK YOU!"

"This property is outstanding. No big crowds, lots of personal attention. Beach was very clean and not covered in seaweed. The property has a historic feel to it, very classic. Do not go here if you are looking for an ultra modern architecture experience. Nor should you go here if your looking for a party vibe. Very relaxing quiet redort with outstanding service. There is a butler waiting for you nearly everytime you leave your room! Restaurants are great too."