Superstar Hotel, in the city center, offers a complimentary breakfast buffet each morning and a daily manager's reception. The lobby provides coffee and tea all day, and on-site shopping adds convenience. Every room includes WiFi to keep travelers connected.
Located in Dumai, Superstar Hotel is in the city center. Taman Bukit Gelanggang and Siak Castle are local landmarks, and some of the area's activities can be experienced at Lapangan Golf Putri Tujuh and Dumai Port. Visit our Dumai travel guide
28825, Riau, Dumai, Jalan Sultan Hasanuddin /Ombak, 21PK
What's nearby
Dumai Port
11 min drive - 4.6 km
CITIMALL Dumai
19 min walk - 1.6 km
Taman Bukit Gelanggang
6 min drive - 2.3 km
Dumai Port TPI
8 min drive - 3.8 km
Pertamina Dumai Hospital
13 min drive - 2.7 km
Getting around
Dumai (DUM-Pinang Kampai)
20 min drive
Restaurants
Rumah Kayu
4 min walk
Rm Sentosa
7 min walk
Kedai Kopi Arabika
5 min walk
Sate Ponorogo
7 min walk
Laguna Seafood Restaurant
4 min walk
About this property
Superstar Hotel
Hotel in the city center
At Superstar Hotel, you can look forward to a free breakfast buffet, a free daily manager's reception, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and laundry facilities.
You'll also enjoy the following perks during your stay:
Free self parking
An elevator, a TV in the lobby, and a 24-hour front desk
Coffee/tea in the lobby and meeting rooms
Room features
All guestrooms at Superstar Hotel have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and bidets
32-inch LCD TVs with cable channels
Wardrobes/closets, separate sitting areas, and daily housekeeping
Free buffet breakfast available daily 6:00 AM to 10:00 AM
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Things to do
Shopping
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (30 inch wide door)
Handrails in stairways (40 inches high)
Stair-free path to entrance
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible path to elevator
More
1 building
5 floors
Built in 2016
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee
More
Air conditioning
Desk
Desk chair
Electrical adapters
Laptop workspace
Phone
Separate sitting area
Shared accommodations
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for IDR 150000.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: IDR 100000 per day
Administrative fee: IDR 30000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: IDR 150000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 002/IUPK/BPTPM/XII/2015
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Superstar Hotel Hotel
Superstar Hotel Dumai
Superstar Hotel Hotel Dumai
Frequently asked questions
Is Superstar Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Superstar Hotel?
As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Superstar Hotel on Mar 10, 2026 start from ¥3,332, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Superstar Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Superstar Hotel?
Check-out is at noon.
Where is Superstar Hotel located?
Located in the heart of Dumai, this hotel is within 3 mi (5 km) of CITIMALL Dumai, Taman Bukit Gelanggang, and Pertamina Dumai Hospital. Siak Castle and Chinese Temple are also within 3 mi (5 km).
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