Elevator was broken BUT I was alerted & told I could cancel my reservation w/o any penalty. I stayed anyway (a couple flights of stairs was good exercize). TV did not work properly in my initial room BUT was given a better room with a good TV. Staff did their best so I will use Canfield again next time I stay in Dbq. [I've stayed in Hiltons & Hyatt's that have also had 'things' break down. What's important is how staff responds!]
Gerald
2024 年 5 月に 1 泊滞在
4/10 (不満)
Linda
2024 年 5 月 11 日
気になった点 : 施設のコンディションと設備
It was a wonderful location for sure! Check
In was
Ridiculous! The guy made us show the receipt
From
Expedia and asked how much we paid and then told us if it’s not the right amount the girl tomorrow can tell us .
Linda
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Louis
カップルで旅行
2024 年 1 月 11 日
気になった点 : 設備とサービス、施設のコンディションと設備
The room was cold as a freezer... No heat controls on room so we packed up and left like 5 hrs after being there a waste of money and time I'll never go here against Iwe wanted to stay at a hotel to have a day wlaway just to get treated like a kid and not be able to control are own heat so we left
Louis
2024 年 1 月に 1 泊滞在
4/10 (不満)
Dan
グループ旅行
2023 年 11 月 13 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
It works in a pinch
Thought we would give it a shot since our regular hotel was booked and we wanted walking distance downtown. Check in easy. Very old place. Im ok with it be old but clean is comfortable is a must, unfortunately this wasn’t. It did the job for 2 night but had to transfer after for last night so that I could sleep.
Dan
2023 年 11 月に 3 泊滞在
10/10 (非常に良い)
Steven
2023 年 11 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old building renovated. Uses radiator heat. No available coffee in room. Room was very nice and clean. Very comfortable. Friendly staff. Nice restaurant across the street. Very reasonable. Would stay again.
Steven
2023 年 11 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2023 年 10 月 31 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 10 月に 1 泊滞在
2/10 (非常に不満)
David
カップルで旅行
2023 年 10 月 29 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was gross, housekeeping insisted he cleaned the room and changed the sheets, sheets had remnants of hair from past guests, crust of someknown origin on the chair. The ottomans looked l like somone wiped their backside on it. The shower curtain was filty and was sagging off three hooks. Room was not vacuumed. Looking to get a refund as i did not even stay 45 minutes in this room .
David
2023 年 10 月に 1 泊滞在
8/10 (良い)
Rebecca
2023 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rebecca
2023 年 10 月に 1 泊滞在
6/10 (普通)
John
2023 年 10 月 16 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
John
2023 年 10 月に 3 泊滞在
8/10 (良い)
Lisa
2023 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Worked for us
Check-in was easy and quick. Our room was simple, yet clean and sufficient for the very affordable rate. We enjoyed the karoake at the large bar on Saturday night. Good location within walking distance of entertainment, food, etc.