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Unlock Metropolis

Enjoy simple joys at this Dubai Mall-adjacent retreat: cycle on rental bikes or soak in spectacular views from your room.

Choose dates to view prices

Unlock Metropolis offers a practical haven near Dubai Mall with free grocery shopping service. Guests can maintain routines at the gym, relax by the outdoor pool, and enjoy seamless stays with high-speed WiFi, express check-in, and convenient laundry facilities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥12,204
￥22,952 total
includes taxes & fees
Sep 9 - Sep 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio with Kitchen & Balcony

A modern hotel room with a large bed, a desk with a chair, a sofa, and two pendant lights.

Studio with Kitchen & Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio with Kitchen and Balcony

A modern hotel room with a large bed, a dining area, a kitchen, and a balcony with a view.

Deluxe Studio with Kitchen and Balcony

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, Multiple Beds, Kitchen, City View

A modern bedroom with a large bed, a nightstand, a framed picture on the wall, and a city view through the window.

Family Apartment, Multiple Beds, Kitchen, City View

  • City view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for One bedroom family apartment with Kitchen & Balcony

A modern living room with a sofa, a coffee table, and a blue cabinet.

One bedroom family apartment with Kitchen & Balcony

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Studio (with Kitchen and Balcony)

A modern hotel room with a large bed, a TV, a sofa, and a dining area.

Premium Studio (with Kitchen and Balcony)

  • Canal view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Located in Downtown Dubai, a neighborhood in Dubai, Unlock Metropolis is in the entertainment district. Travelers who have shopping on the agenda can visit Dubai Mall and BurJuman Mall, while those looking for another kind of activity may want to check out Dubai Cruise Terminal. Burj Khalifa and Dubai World Trade Centre are two other places to visit that come recommended. Visit our Dubai travel guide
Map
50030, Dubai, Dubai, A G Tower Marasi Drive

What's nearby

  • A brightly lit bridge with a red arch spanning over a body of water, with a city skyline in the background.
    Dubai Water Canal
    15 min walk - 1.3 km
  • A multi-level shopping mall with a glass ceiling, featuring stores like 'Galeries Lafayette' and 'GEOX'.
    Dubai Mall
    3 min drive - 2.3 km
  • A nighttime cityscape with illuminated skyscrapers and a bridge over a body of water.
    Dubai Water Canal Waterfall
    3 min drive - 2.4 km
  • The Burj Khalifa, a tall skyscraper, surrounded by modern buildings and a bridge over a turquoise pool.
    Burj Khalifa
    4 min drive - 3.0 km
  • La Perle
    3 min drive - 2.1 km

Getting around

  • Business Bay Station
    3 min drive
  • Dubai Intl. Airport (DXB)
    23 min drive

Restaurants

  • Soul Kitchen
    4 min drive
  • Alegra Bar & Sisha
    10 min walk
  • The Podium
    8 min walk
  • Ancora
    6 min walk
  • Halfcup
    3 min drive

About this property

Unlock Metropolis

  • Hotel near Dubai Mall
  • Located close to Burj Khalifa, Unlock Metropolis provides a free grocery shopping service, a hair salon, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a business center.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Breakfast (surcharge), airport pick-up service (surcharge), and express check-out
    • Express check-in, a vending machine, and concierge services
  • Room features
  • All 73 individually furnished rooms feature thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathtubs, free toiletries, and hair dryers
    • 55-inch Smart TVs with satellite channels
    • Wardrobes/closets, balconies, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: AED 50 for adults and AED 50 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Cleaning deposit: AED 2500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately AED 50 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BUS-AGT-HFZTU, BUS-AGT-95SPP, BUS-AGT-HS9NA, BUS-AGT-XFSGH, BUS-AGT-LCJDB

We should mention

Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Unlock Metropolis have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Unlock Metropolis?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Unlock Metropolis on Sep 9, 2026 start from ￥12,204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Unlock Metropolis pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Unlock Metropolis?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Unlock Metropolis?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Unlock Metropolis provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 250 per vehicle applies.

Where is Unlock Metropolis located?

Located in Downtown Dubai, this hotel is within 6 mi (10 km) of Dubai Mall, Burj Khalifa, and Dubai World Trade Centre. BurJuman Mall and Dubai Cruise Terminal are also within 9 mi (15 km).

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Reviews

Unlock Metropolis Reviews

8.6

Excellent

9.2

Cleanliness

6.0

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in dubai
Stayed 13 nights in May 2023
Verified review

10/10 Excellent

HASHAM ESMAIL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for short break in Dubai
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Elamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Nice quite stay
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staff

Very confortable an well located appartment. The staff is very helpful especially Houcem from the reception, very kind and professional person. Thank you !
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Musa

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Brilliant Hotel Terrible Operation Manager

The hotel itself was brilliant and really nice hotel…. However, the operation manager by the name Hussein is absolutely terrible, unhelpful, rude and disrespectful. The rooms was fully equipped, clean and tidy. We enjoyed our stay at hotel in general but never wanted to deal with Hussein again.
Stayed 6 nights in Jan 2023
Verified review

10/10 Excellent

Stone

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & accommodation. Cleaning a concern

My overall stay was excellent. the location was perfect for me within walking distance to Business Bay. The staff at Unlock Metropolis were all very helpful and welcoming, especially Marceline at reception and Samuel the security officer. I can' t thank them all enough. The only thing that I would like to point out which was a little concern is the cleaning, A hotel would clean the room each day but not a Unlock Metropolis. I didn't need my room cleaning everyday but stayed for 2 weeks and the room was not cleaned at all. If I had stayed a month then that would be a concern to me and I probably wouldn't book to stay here again. You can pay for cleaning but that would not happen at a hotel.
Stayed 11 nights in Mar 2023
Verified review

2/10 Terrible

kazim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is not a hotel but residential building.it seems somebody purchased 5-6 suite apts and renting out thru Expedia or any other traveling website. TheIt was one the worst experience that I had with my family due to the following: - Customer services weren’t professional while dealing with customers! They are advertising canal view and king bed but there is no canal view and no king bed but queen size. We asked to change room, we were denied. We asked for extra bed since there is no king bed, the very rude operation manager denied and asked 50$ per night for the extra bed. We had to sleep in queen size bed while we stayed. - Hotel location in a very dull area! - No professional staff in this hotel “trolly boy, house keeping, security and etc…” - No simple amenities in the washroom “Shampoo, Conditioner, Shower Gel, etc…” - The apartment was dusty and smells so bad from other residence apartment “Alcohol, cigarettes Smell and you may name all worst smell” - Big roaches in the kitchen - Stains on sofas and bath tub - Even there is no proper lobby or sign board of the hotel! - Even they don’t have a land line number similar to other hotel in the world and asking you to put your requirements through WhatsApp! - The photos which was posted in booking an are not similar to reality In nutshell, stay away from this property which is full SCAM!!!
Verified review

8/10 Good

Fabrice Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement en plein cœur de Business Bay à 10mn du Burj Khalifa et des axes routiers menant aux différents quartiers de Dubai
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Marshall l

Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Refka

Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Hadi

Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities