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"​Congratulations W Dubai Hotel , ​My wife, son, and I stayed at your hotel for 6 nights for a family vacation, occupying two separate rooms (2+1 people). After the first night, we opted for a paid upgrade and moved to even more beautiful (though slightly smaller) rooms. ​In one of our rooms (where my son stayed alone), housekeeping was done perfectly every day. For the other room (the one my wife and I shared), we intentionally kept the red "Do Not Disturb" light on and hung the "No, not yet" sign to decline cleaning service. Despite this, I received a few calls on the landline asking if we needed cleaning. A day before our departure, I received a WhatsApp message asking the same thing again. When I inquired why this was being asked so persistently—clarifying that it was our choice and the room could be cleaned after we checked out—the hotel representative was incredibly sincere and professional. To apologize for the persistence, theytreated our entire family to a complimentary breakfast. I would like to thank them for this kind, sensitive gesture and their genuine care for our comfort. ​Key Highlights of Our Stay: ​Cleanliness & Ambiance : The hotel is exceptionally clean and peaceful. The sense of quality is evident in every detail. ​Beach & Service: The private beach is excellent, and the staff there are very attentive. The food and beverage menu at the beach is quite satisfying. ​Dining: There are several different restaurant concepts at the beach, each unique and won"

"The hotel itself was very good customer service and amazing housekeeping. The staff was always helpful, the rooms are nice and clean. The only thing I would say we didn’t enjoy was the location. The area is really busy and has a lot of traffic due to construction but other than that the hotel is great. Some great cafes in the area too! "

"Great location and property. "

"Sad to leave. Incredible hotel"

"Beautiful kind hearted staff all around very safe clean healthy environment. So truly blessed to have been apart of the 10 day journey. Would highly recommend "

"Everything about this place is fantastic "

"The room was lovely. I was surprised that it had 2 balconies.We had to leave at 9:40 p.m. because we had a flight that leaves at 2:15 a.m. on Jan. 16th. We liked the location because we could walk to the souk. It was also quiet in the evening. We had been at the Marriot which had parties with blaring loud speakers which made it impossible to sleep. I went down to the lobby at midnight to ask them to lower the music. Lots of "sorry mam" but nothing was done."

"Fantastic hotel! Great staff, friendly, accommodating and so helpful. Great breakfast and dinner options. Pool area was great, house keepers around the pool are very helpful. Couldn’t fault the hotel. Room was clean and spacious - we asked for extra water, hangers and few other things. Everything we asked for was delivered within 10 minutes or less. Definitely going to stay again on our next trip. Fantastic for families aswell - we had our 14 month old with us"

"This is my favorite hotel in Dubai. I stay here often."