「We choose this hotel based on the good reputation on the website but it was a bad mistake.
First of all, the room is not very well designed. The washbasin is part of the wall of the toilet and it's open to the room, so all the noise and smell of the bathroom can be spread all over.
And the staff were very unprofessional. There were two wine glasses in the room and we wanted to drink wine, so we called the front desk to ask for the wine opener. We waited more than 30 minutes but nobody delivered...
「Special thanks to Raghad.
She was so kind and helpful
Appreciate all efforts she made to make my accommodation such a great place and experience 😍😍😍😍😍😍😍」
「The hotel was amazing and the staff was great as well. Get free access to the Palm Jumeirah if you need the beach. My stay was very delightful they have everything on the property is you need a club or food. 」
「Great hotel with very nice rooms and a great atmosphere. There are two restaurants where Maison Mathis is superb.
Especially good when you want to avoid transport for hours in the city」
「People working were nice and very approachable.
Rom is clean.
Must be aware of deposit amount per night. Its something that surprised me because I was not informed and couldnt find anywhere in my bookings information about it.」
