ダウンタウン・ポキプシー ホテル

「Check in was smooth and staff was very friendly. The warm chocolate chip cookies were delicious and welcomed. The bed was very comfortable and the shower was relaxing. We were very happy to know the parking garage was included and so convenient being attached to hotel. We loved the proximity to the Walkway Over The Hudson and Alex’s restaurant. We’d definitely stay here again.」

「とても清潔。コンパクトだけど心地よいホテル。 そしてスタッフも感じが良い👍」

「Everything was wonderful.」

「I called the front desk to get a change of beddings and new towels after a day there with 3 small children. The front desk lady told me no and their rooms is cleaned every other day. That wasn’t nice at all.」

「Clean rooms, great service, excellent breakfast. Great family stay - everything was 10/10」

「対応が良い」

「周辺に何もなく、寂しく不便。」

「We’re currently on a road trip and had one night booked at the Heartwood. If we didn’t have prior commitments elsewhere, we would have stayed here longer. The room was great, beds comfortable , the staff were helpful and friendly & the food at the restaurant was delicious. Would definitely stay here again.」

「Good service. Breakfast were always fresh and hot. Staff were friendly and helpful. Room was clean and everything in it worked perfectly.」

「フロントの対応が親切だった」

「The hotel is a little old. There are restaurants and convenience stores nearby, which one convenient.」

「朝食が、まずい」

「The staff was great, helpful & friendly. The issue I had is that the room felt damp. It didn’t really have a mold smell, but was definitely like a stale damp smell. I was on the 3rd floor and noticed that the ceiling was patched up in several spots with what looked like putty and then painted over. The rug was tattered and dirty in spots. The hotel definitely needs to be refreshed and upgraded and please look into the damp smell and feel to the room. I heard an older guest mention he didn’t...