ダウンタウン・オーバーランド・パーク ホテル

「Room smelled stale upon entry. Running fan continuously seemed to help. A/C was extremely loud when it kicked in.」

「Ice machine a long way from room. Coffee from a machine was not very tasty. The shower was difficult to shut off,had to call maintenance.Breakfast was middle of the road.」

「The room was great . Although the staff could have been a little more friendly 」

「My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did.」

「Parking was easy, place is nice and new. 」

「Great location, love the pond behind the hotel, great for a morning walk」

「6日間滞在で一度もルームクリーニングが無かった。 アメニティ、タオル類も毎日フロントに取りに行かなければならない。 今迄のスーパー8滞在で最悪のモーテルだった。」

「Staff checking us in had a demeanor that she wanted to be somewhere else. When I notified her that the women’s bathroom was out of toilet paper she shrugged it off with no acknowledgement of received the information. The tile floor throughout the lobby to the elevator and in the elevator was filthy and shows stuck to it. Breakfast was good in the morning and I believe we interrupted the staff coming in to eat the leftovers during break despite a half hour left for guests as they all scattered...

「It was great.」

「Security staff needs to be trained properly. 」

「The rooms smelled really bad…the first room they gave me smelled like mold and I noticed it looked there had been water damage in the ceiling in the bathroom. I asked to change rooms and the clerk was very nice. The second room was slightly better but still did not smell good at all. The windows did not open so you can’t air out the rooms either. I have bad allergies so this is not great for me. 」

「スタッフの親切な対応で助かりました。」

「I checked in, they gave me a key for a room that was occupied. Embarrassing. then I got moved up to 3rd floor. Next morning the elevator is out and I have to lug my bags, purse, coffee thermos and sack of snacks down the stairs. I am alone and 74 years old. Not a great experience. 」

「Breakfast was great and the climate control worked wonderfully 」

「Computer problem at checking out. Great stay!」