「The staff were very helpful and friendly. The room was large and clean and breakfast was everything I was after. My complaint is the hotel advertised pool and hottub. It had neither! Yes there was the option to walk 100 m to the “sister property” to use their facilities - but really who is going to do that?
If the facilities are not working it should be made clear at the time of booking!!」
「The staff were very helpful and friendly. The room was large and clean and breakfast was everything I was after. My complaint is the hotel advertised pool and hottub. It had neither! Yes there was the option to walk 100 m to the “sister property” to use their facilities - but really who is going to do that?
If the facilities are not working it should be made clear at the time of booking!!」
Terry