Douglas County Family Practice

Bar was understaffed and closed early. AC in our room made a high pitched squeal the entire time.

The hotel is great. Very clean and a very friendly front desk. The surrounding area felt very unsafe after dark. We walked to dinner just .25 miles down the road and there were aggressive homeless people and groups of masked teenagers riding the city scooters. We felt so unsafe we got an uber back to the hotel. We will not stay downtown again.

From the check in at the front desk to the bellmen, the doorman, valet and the room-everything was wonderful. I had the best breakfast I'd had in years at a hotel where the bacon was crisp and not greasy and the omelet prepared to perfection. There was no cranberry juice available per my request for breakfast neither was there ginger ale available at night. The room upgrade was an issue even though I'm a member of their reward program I booked through a 3rd party. But lucky for me the very kind gentleman at check in heard my request as a disappointment and went ahead with the room upgrade. The room was stocked with a great selection of alcoholic beverages and snacks. The bed very comfortable. The only downside was the room was in the back near railroad tracks with trains running until midnight and starting up again around 7am. Did not try the pool because of the winter weather. The price was great for an overnight New Year's Day stay. I look forward to another stay!